Current jobs related to Customer Experience Associate - Ottawa - Scotiabank


  • Ottawa, Ontario, Canada Scotiabank Full time

    {"h1": "Customer Experience Associate", "p": "At Scotiabank, we're committed to delivering exceptional customer experiences. As a Customer Experience Associate, you'll be the face of our branches, connecting with customers in a relatable way and helping them achieve their financial goals. Your key responsibilities will include: * Building strong...


  • Ottawa, Ontario, Canada Scotiabank Full time

    {"h1": "Customer Experience Associate", "p": "At Scotiabank, we're committed to delivering exceptional customer experiences. As a Customer Experience Associate, you'll be the face of our branches, connecting with customers in a relatable way and helping them achieve their financial goals. Your key responsibilities will include: * Building strong...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our Customer Experience Associates are people-centric, connecting with customers in a relatable way and providing a proactive approach to discovering their needs...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our Customer Experience Associates are people-centric, connecting with customers in a relatable way and providing a proactive approach to discovering their needs...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our Customer Experience Associates are people-centric, connecting with customers in a relatable way and providing a proactive approach to discovering their needs...


  • Ottawa, Ontario, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customer needs in a fast-paced banking environment. About the role As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and helping them achieve their financial goals. Your...


  • Ottawa, Ontario, Canada Scotiabank Full time

    Requisition ID: 204661 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customers' needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customers' needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...


  • Ottawa, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized customer service and support to...


  • Ottawa, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized customer service and support to...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Ottawa, Ontario, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...

Customer Experience Associate

4 months ago


Ottawa, Canada Scotiabank Full time

Requisition ID: 172391

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

eo

Location(s): Canada : Ontario : Gloucester

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.