Communications Officer

7 months ago


Kingston, Canada City of Kingston Full time

**Opening Statement**

The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah
- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government.

As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you'll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.

**Position Summary**

Reporting to the Manager, Communications and Public Engagement, the Communications Officer champions the principles of quality customer service delivery and is responsible for collaborating with departments from across the organization to support effective communication around strategic priorities, issues management, and supporting the business unit workplans. This position advises departments on public engagement and provide reports to support the data-driven approach to communications.

The Communication Officer works with departments on the understanding, development, delivery, and analysis of internal and external communication through dynamic storytelling and clear concise messaging to align with corporate priorities.

Key Duties & Responsibilities:
Collaborates with team members and supports departments across the organization on the awareness, understanding, development, delivery, and analysis of communication for internal and external audiences.

Designs communication plans to support projects, policies, initiatives, and programming.

Develops, edits, and publishes various written materials for various channels including, news releases, webpage content, articles, editorials, publications, newsletters, video storyboards, radio ads, podcasts, surveys, and social media.

Liaises with the Graphic Designers on the development, review, and approval of creative materials from concept meetings to final approval of the design materials.

Creates an understanding and awareness of City projects through creative and dynamic storytelling.

Attends meetings to support the department and the understanding of the projects and issues.

Develops a project level communications analysis using the analytics and data to inform and support decisions on projects and tactics.

Advises departments on engagement plans for projects, policies, and initiatives to align with the Public Engagement Framework.

Develops and executes communication plans to support the engagement initiatives.

Supports the development of materials using appropriate tools to receive input on projects, policies, and initiatives.

Supports departments with engagement delivery and reporting back. This includes both virtual and in person sessions.

Develops and maintain strong relationships with the media through proactive and reactive media relations.

Monitors news coverage through media articles and on social media pertaining to the municipality and identifying issues and risks.

Works with departments and the media to understand the media inquiry and timing. Supports the departments in preparation and messaging for their interviews or responses.

Develops procedures and guidelines for work within the department.

Maintains corporate records of the materials that are developed.

Other duties as assigned.

**Qualifications, Competencies**

Diploma or degree in Communications, Marketing, Public Relations, Journalism, or related field.

3 years of recent and relevant progressive experience in communications and marketing.

Marketing and event coordination experience an asset.

Experience in municipal government is considered an asset.

Recent and relevant project management experience.

Recent and relevant print, social media, web, and photography experience.

International Association for Public Participation (IAP2) Foundations Training is considered an asset.

Must demonstrate Corporate Competencies: Customer Focus, Results Orientation, Integrity, and Teamwork.

**Skills, Abilities, Work Demands**

The ability to establish credibility and build trusting relationships.

Exceptional communication skills both in verbal and written.

A technical aptitude and ability to quickly learn new systems and software.

Determines the most efficient process in developing communication plans and provide recommendations when necessary to Management.

Determines when to refer or escalate a problem or question to Management.

Working knowledge of Canadian Press (CP) Style.

A strategic thinker that demonstrates creativity, organi



  • Kingston, Canada Providence Care Full time

    Communications Officer, Communications **Full Time** **$58,110.00 - $68,347.50 Reference#: 22-187A** Reporting to the Director of Communications, the _Communications Officer _writes/edits and coordinates production of corporate publications (print and digital), contributes to the development and implementation of communication strategies to support...

  • Communications Officer

    7 months ago


    Kingston, Canada Queen's University Full time

    Communications Officer About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

  • Communications Officer

    7 months ago


    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...


  • Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...


  • Kingston, Canada Queen's Student Alumni Association Full time

    To display this page you need a browser with JavaScript support.Competition Number: J1124-0658Position Title: Communications & Events OfficerPosition Number (Final): 00226268Employee Group: Support Staff - USW Local 2010Job Category: Communications and MarketingDepartment or Area: ADV Strategic Comms and EventsLocation: Kingston, Ontario, Canada...

  • Communications Officer

    7 months ago


    Kingston, Canada City of Kingston Full time

    **Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...


  • Kingston, Canada Queen's University Full time

    Communications and Events Officer About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...


  • Kingston, Canada Queen's University Full time

    About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    The Communications Officer provides services in a manner consistent with KHSC Mission, Vision and Values and that reflect the core values of Patient and Family Centred Care (dignity, respect, information sharing, participation, and collaboration). The Communications Officer receives 911, emergency, and non-emergency requests for ambulance services,...


  • Kingston, Canada City of Kingston Full time

    **Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...


  • Kingston, Canada City of Kingston Full time

    Opening Statement We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario....


  • Kingston, Canada City of Kingston Full time

    Opening Statement We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario....


  • Kingston, Canada ACFOMI Full time

    Work Term: Permanent - Work Language: Bilingual - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 7 months to less than 1 year - Communication, general - Project management - or equivalent experience **Work setting**: - Urban area - Social...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **The Communications Officer provides services in a manner consistent with KHSC Mission, Vision and Values and that reflect the core values of Patient and Family Centered Care (dignity, respect, information sharing, participation, and collaboration). The Communications Officer receives 911, emergency, and non-emergency requests for ambulance services,...


  • Kingston, Canada Kingston Health Sciences Centre Full time

    **The Communications Officer** **provides services in a manner consistent with KHSC Mission, Vision and Values and that** **reflect the core values of Patient and Family Centred Care (dignity, respect, information sharing, participation, and collaboration). The Communications Officer receives** **911, emergency, and non-emergency requests for ambulance...


  • Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...


  • Kingston, Canada Rogers Communications Full time

    Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins. At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking...

  • Community Host

    3 months ago


    Kingston, Canada Fractal Workspace Full time

    **About Fractal Workspace**: Fractal Workspace is a vibrant coworking space in Kingston, Ontario, designed to foster community, productivity, and collaboration. Our focus is on creating a welcoming environment for individuals and businesses while offering flexible workspaces and exceptional member support. **Position Summary**: As the Community Host, you...


  • Kingston, Canada Queen's University Full time

    About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...

  • Office Manager

    5 days ago


    Kingston, Canada U.FAROOQ VETERINARY PROFESSIONAL CORPORATION Full time

    Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Private sector - Urban area - Relocation costs covered by employer **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Assist in...