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Inside Sales Representative

1 month ago

Burnaby, Canada Centura Tile Full time

Centura Tile is hiring for a highly experienced customer service representative to join our order desk team. They will work under the direction of the order desk supervisor and operations manager to execute a high volume of order entry and customer service.

**Responsibilities**:

- Answer customer inquiries and resolve issues in a timely and professional manner verbally and in written form
- Perform duties such as order entry, filing, resolving customer inquiries, showroom product knowledge, etc.
- Collaborate with order desk members, sales team as well as the shipping office to fulfill customer needs

**Skills**:

- Flooring experience is an asset
- Proficient in Microsoft Office suite and Outlook
- Ability to prioritize and execute multiple tasks/customer requests in a timely fashion
- Accurate and efficient data entry abilities
- Prior order desk / customer service experience
- Comfortable working with computerized systems for customer support

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- order entry/inside sales: 2 years (required)

Work Location: In person