Travel Consultant

2 weeks ago

Whistler, Canada Tourism Whistler Full time

**Job Title**: Travel Consultant

**Position Status**: Full Time, Year Round

We are a collaborative team, with a passion for where we are and what we do. We enthusiastically strive to create a positive and fulfilling experience for our team, and we are committed to creating a workplace that requires respect for our people, our partners, and our environment.

If you are passionate about Whistler's unique mountain culture and want to join an innovative and supportive team, we want to hear from you

What We Offer
- A flexible schedule offering work-life balance and time to enjoy the beauty of Whistler
- Excellent extended health plan for employees and their eligible dependents
- Three weeks' paid vacation on an annual basis
- Wellness program - $1,200 on an annual basis
- Fun, positive, and supportive team environment

Position Summary

Shifts are 4 x 10 hour days.

Key Responsibilities
- Execute various outbound calls including concierge, up sell calls, informational and customer focused
- Effectively communicate with Online Chat inquiries, quotes and actively pursue sales leads generated via the online chat with guests
- Meet or exceed individual and team sales goals on a daily, weekly & monthly basis
- Communicate effectively with clients, vendors and colleagues
- Respond to all guests in a timely, professional and friendly manner

Knowledge, Skills & Abilities
- Excellent knowledge of Whistler
- Effective time management skills with the ability to stay organized and multitask in a fast-paced environment
- Commitment to customer service
- Strong attention to detail
- Skilled problem solving and conflict resolution abilities
- A team player who can also work independently
- Computer skills including MS Office, and a variety of cloud based software

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