Store General Manager

2 months ago

Mississauga, Canada Team Town Sports Full time

**Team Town is Canada’s newest and leading destination for Team Sports. A contemporary and inviting design meets a high-service model that embodies the principle of full end-to-end service. The ethos of inclusivity will run deep at Team Town Sports and will be best reflected in the staff that bring product expertise and passion for sports to consumers, as well as the categories of products available to them.**

**Enthusiasts and professionals across a wealth of sports including hockey, soccer, baseball/softball, basketball, volleyball, cricket, curling, lacrosse, football, rugby and ringette will be able to find everything they need for all team sports under one roof. Team Town Sports is proud to offer the latest in simulation technology, deep service expertise, and custom fitting for equipment, making it the premier destination for all Canadians at all levels of sport and skill level.**

**YOU are a coach, athlete, and player. You have in depth knowledge of the products we carry because you play in the arenas, courts, and fields of these sports. You believe in the spirit of team, adapting to the ever-changing environment, being part of constant innovation and working alongside the best coaches, captains, teammates, and in the industry.**

**HEAD COACH - STORE GENERAL MANAGER**

Reports to: President and Sr. Operations Manager

***Your Responsibilities**:

- Responsible for creating an environment that delivers an brilliant customer experience
- Creating a culture that provides an exceptional employee experience
- Uphold, foster and live our core values
- Connecting the store with the local community
- Investing in and building a high performing team

***Operations**:

- Managing operational expectations at a high level to:

- Maximize productivity
- Achieve profitability
- Safeguard our employees and customers
- Protect company assets
- Follow the Team Town Sports play book and systems as part of the program

***What you offer**:

- 4 - 5 years of senior retail management experience, in a comparable volume store.
- Excellent communication skills; able to communicate effectively at all levels.
- Superior knowledge in store operations, and demonstratable success in improving customer and employee experience.
- Ability to influence at all levels.
- Experience in managing controllable expenses and efficient scheduling.
- Strong sense of urgency and able to be nimble in understanding and driving sales in a changing business environment
- Superior analytical skills
- Understanding how to analyze business reporting and make business decisions and drive results through data.
- Proficient with Microsoft Office, Internet Explorer, and POS systems.

**What we provide**:

- Flexible schedules so you can participate in your team sport passion.
- Joining a like-minded community of athletes.
- Coaching and mentorship
- We will support your coach aspirations by supporting you in fees and workshops to keep you current.
- Cost +10% at the Sporting Life Group stores (Golf Town & Sporting Life).
- Competitive remuneration
- Extended Health and Dental Plan
- Participation in Company RRSP plan
- Pro deals direct from vendors

TTS

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