IT Logistics Clerk

1 week ago

Markham, Canada Hydro One Networks Inc Full time

**48982** - **Markham** - **Rotation** - **10 - 11 months**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

**Job Function**:
Receive, prepare, and provision IT assets (such as computer equipment, devices, components, materials) to end-users at various on-site and offsite locations using with established security protocols and procedures. Prepare instructions and other required support documentation associated with IT assets for end-users. Maintain an accurate inventory of IT assets including all inbound and outbound shipments; and update the appropriate Hydro One databases. Perform other clerical or logistics activities related to IT assets (such as installing and removing computer security cables / locks, performing imaging on computers) as required.
- Receive, unbox, move, and ship computer equipment, components, and materials to various locations and buildings off-site or on-site of Hydro One office. Operate carts, vehicles and lifting devices to ensure the safe loading, transporting, and unloading of materials and equipment. Follow proper procedures to ensure the security of the equipment.
- Generate packing slips, shipping labels for all outbound packages and keep a record of documentations of all purchase orders. Maintain an accurate inventory of IT assets including all inbound and outbound shipments; and update the appropriate Hydro One databases. Manage the inventory counts and replenish stock as required with approval from Supervisor. Occasionally, order equipment, components, and materials according to purchase orders as advised by Supervisor.
- Maintain the storage room(s) in a safe, clean, and efficient manner. Follow established procedures to ensure the security of the equipment. Notify Supervisor when inventory is lower or higher than standard levels. Notify Supervisor of any damages, lost, or stolen computer equipment, components and materials and follow instructions or procedures for each of the cases.
- Install computer security cables and devices and remove computer security cables and devices if requested by users or staff to enable equipment moves in Hydro One office. Perform imaging on computers and computer equipment to prepare them for use in the company according to process. Refer to Supervisor or computer technicians if any issues not covered by the instructions arise.
- Perform other duties as required.

**Selection Criteria**:
**Education**:

- Requires Grade XII education in a Secondary or Commercial School or by having the equivalent level of education.
- Requires a good knowledge of English to understand the procedures related to the various activities required of the job. This knowledge is normally acquired either through the successful completion of Grade XII in a Secondary School or by having the equivalent level of education.
- Requires a knowledge of a Digital Workplace related to end user support, asset inventory, device receipt and provisioning, receive and organize IT components, updating asset management database with relevant info, prepare IT assets for distribution.
- Requires a knowledge of Hydro One IT practices and procedures to understand purchase orders, packing slips and invoices.

**Experience**:

- Requires experience in administration and provisioning technology toolsets.
- Requires experience in support within the Client Technology domain. Requires experience with IT logistics and asset management system. Requires experience to become familiar with the standards and procedures associated with the materials pertinent to the work to become familiarized with an intermediate range of word processing equipment capabilities.
- Requires experience in a clerical setting to gain familiarity with routines and procedures related to typing, reproduction, and clerical services such as, conference room & equipment booking, visitor security procedures, maintenance and ordering of supplies, etc.
- A period of over 1 year and up to and including 2 years is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

**We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024.**

**Dea

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