Business Analyst
3 weeks ago
The Business Analyst (BA) is a key contributor to the implementation of process and systems improvement initiatives within the Continuous Improvement (CI) department. The BA is responsible for identifying opportunities and managing requests for systems and process change, and managing projects to implement those changes. This includes gaining an understanding of current processes and systems, identifying potential solutions, organizing working groups and communicating with software developers. The BA is also responsible for planning the implementation of solutions and supporting the training of users as needed. As a member of Bison’s overall Systems group the BA is committed to providing quality solutions through delivery of timely changes to, and complete support of, existing tools and processes.
Specific Responsibilities include:
- Gaining an understanding of and documenting current processes through participation in and/or facilitating of brainstorming sessions, root cause analysis or other discovery practices with stakeholders.
- Performing analysis of business processes, highlighting issues and challenges, then assisting in the definition of the challenge and recommending improvements.
- Project management; consistent build out of plans, act as liaison between the customer and the CI/developer teams, ensuring completion of projects.
- Implementation of projects; Driving to implementation on projects, coordinating with L&D (Learning & Development) for training of users. Including support on creation of documentation as required.
- Monitoring the implemented solution to ensure continued adoption of the tool or process change.
- Report writing and analysis.
- Benchmarking and innovation.
- Post-secondary education with a focus on any combination of Business Analysis, Economics, Supply Chain, Logistics, Management Information Systems (MIS) or demonstrated experience. Other formal education will be considered for relevance.
- 3-5 years project management, business process management, or business analysis experience is required.
- Pursuit of a formal certification in Project Management or Business Analysis is an asset.
- Strong analytical, problem-solving and conceptual skills.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Demonstrated experience in gathering, working with and coordinating teams.
- Demonstrated facilitation skills.
- Strong organizational skills, with the ability to oversee projects.
- Strong interviewing skills, effective data gathering.
- Ability to perform analysis and present information with clear conclusions and recommendations.
- Possess a strong desire to “do things better” with a willingness to get involved at the base level to make that happen.
- General understanding of the programming process.
- Knowledge of Six Sigma or Lean methodologies is preferred (experience or education).
Why Bison:
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams
About Bison:
- Celebrating over 50 years in Business
- Named as Canada’s 10 Most Admired Corporate Cultures
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace.
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