Sales Associate

2 weeks ago

Toronto, Canada Hemisphere Cannabis Co. Full time

SALES ASSOCIATE JOB OVERVIEW:
As the first point of contact for our guest, our Budtenders will set the tone in delivering a world class guest experience in our stores through engagement, industry expertise and authentic relationship building. Not only are you an ambassador of our brand but also a leader in cannabis legalization though out Canada. You will play a critical role in the successful daily operations of our stores and in positively impacting and de-stigmatizing adult use cannabis within our communities.

WHAT YOU DO
- RESPONSIBILITIES_
- Exemplify our brand Mission and Values in everyday interaction with store guests and fellow team members.
- Continually promote our brand and be a positive representative of cannabis industry.
- Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
- Be accountable in providing accurate and relevant product knowledge for our guest and seek continual learnings in this area both formally and informally.
- Educate guests and meet them “where they are” by propelling our Service Standards. Learn about our guest by using open-ended questions to assess their knowledge and provide information on cannabis strains, consumption methods, responsible use, and what product guests need to best experience their purchase.
- Partner with the leadership team to maintain a welcoming atmosphere and experience for team members and guests while upholding Federal and Provincial compliance to the highest standard.
- Be a brand ambassador in the communities which we operate in. Provide feedback and learnings to your General Manager that will help build our brand stance and elevate our guest services.
- Accountable to supporting in the upkeep of all safely and security standards in our retail space, for our guest and our fellow team members
- Act as a socially responsible vendor of cannabis in the communities we conduct our business in by providing education, expertise, passion and promoting responsible adult cannabis use.
- Support in the upkeep and cleanliness of our space in a way that propels our brand and standards.
- Ensure efficiency and accuracy in all cash desk management operations that uphold our loss prevention, provincial and federal standards.
- Communicate to your management team any opportunities with product inventory (sell through’s/discrepancies) and participate in inventory management task has needed.
- Follow all security guidelines set forth by Retail Leadership Team.
- Comply and maintain all required training and certifications required by Provincial and Federal law.
- Maintain confidentiality of all proprietary information, including financial summaries and internal employee materials.

**Job Type**: Part-time

Part-time hours: 10-25 per week

**Salary**: $16.00-$17.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- sales: 1 year (preferred)
- Customer service: 2 years (preferred)

**Job Type**: Part-time
Part-time hours: 10-25 per week

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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