Food and Beverage Manager
3 days ago
Elements Casino Surrey is on the lookout for our next leader who is passionate about team engagement and providing outstanding guest service. Our next department head will exemplify leadership and will thrive in a fast and dynamic environment. We’re looking for a leader with a track record of providing strategic direction as well as hands-on operational assistance when joining the team as our next Manager, Food & Beverage. This position will be responsible for assisting in the coordination of the Food & Beverage department to ensure operational effectiveness and service excellence. Under the general direction of the General Manager and Regional Director, Food & Beverage, our next Manager, Food & Beverage will be responsible for the overall management and profitability of all services associated with Food & Beverage at the site level.
**Qualifications**:
- Minimum 5 years in all facets of the Food & Beverage operation including a minimum 2-3 years successful management experience;
- Experience in managing and mentoring a large team;
- Experience with Squirrel, Opera, Microsoft Office and Excel;
- Food Safe level 2 certification required
- Multi-outlet management experience an asset;
- Proven track record of driving the profitability of Food & Beverage operations;
- Understanding of yourself and others when communicating with team members and Guests;
- A passion for providing Unrivaled Personalized Service to our internal guests in the quest of achieving service excellence;
- Post secondary education in Hospitality Management or suitable combination of education and experience;
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication;
- Ability to work various shifts including evenings, weekends and holidays;
- Ability to successfully obtain and/or maintain a Serving It Right certificate;
- The ability to successfully obtain and/or maintain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)
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