Bellperson / Valet / Driver (Gratuity Earning
6 months ago
**SUMMARY**:
**RESPONSIBILITIES**:
- Act as an ambassador and welcoming component of our guests’ arrival
- Assisting with luggage to and from rooms
- Creating and or locating items such as maps, directions or supplies that guests may require
- Arrangement of transportation, reservations or services for guests as required (restaurant, theatre, etc.)
- Problem solving guest concerns and proactively exceeding guest expectations
- Valet parking of guest vehicles
- Keeping adequate supplies of brochures, maps, and tourist information available for guest use
- Providing thorough information about our hotel rooms, amenities, services and local attractions
- Ensure timely retrieval of all luggage, packages etc. that have been checked at the bells stand
- using proper documentation procedures
- Maintain post by bell desk and/or front entrance when not assisting a guest to ensure visibility and availability for all guests
- Complete all required checklists/paperwork during shift as required. Includes but not limited to: valet list, check out log, daily checklist, valet
- Responding promptly to all requests by guests and employees and informing appropriate contact of maintenance deficiencies, guest concerns or service issues
- Working closely with all hotel departments to improve service delivery and efficiency
- Participation in committees, focus group meetings and departmental meetings
- Ensure the work environment is tidy and well organized at all times - Own the lobby
- Other duties as assigned by supervisor or management may be modified upon business necessity.
**QUALIFICATIONS**:
- Must have valid G license with excellent record and able to drive automatic and 5 speed vehicles
- Excellent communication skills in English (other languages, including French, a definite asset)
- Excellent organizational, interpersonal and administration skills
- Demonstrated knowledge of guest/ customer service and a genuine desire to exceed guest expectations
- Impeccable attention to detail while working in a fast paced environment
- Must be flexible with regard to scheduling inclusive of weekends and holidays
- Must be professional in appearance and demeanor, combined with approachability and empathy
- Previous customer service experience a definite asset
- Must be health & safety conscious
- Ability to drive Manual Transmission ('stick-shift') a requirement
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-40 per week
**Salary**: $16.22 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
- Weekends only
Supplemental pay types:
- Overtime pay
- Tips
COVID-19 considerations:
The Lord Elgin Hotel is committed to the health and safety of all guests and employees. We are preventing the spread of Covid-19 through a number of changes and policies that adhere to Ottawa and Ontario Public Health regulations.
**Experience**:
- Driving in North America: 6 years (required)
**Language**:
- English (required)
- French (preferred)
Licence/Certification:
- Ontario G-Class Driver's License or Equivalent (required)
Work Location: In person
-
Bellperson / Valet / Driver (Gratuity Earning
6 months ago
Ottawa, Canada Lord Elgin Hotel Full time**SUMMARY**: **RESPONSIBILITIES**: - Act as an ambassador and welcoming component of our guests’ arrival - Assisting with luggage to and from rooms - Creating and or locating items such as maps, directions or supplies that guests may require - Arrangement of transportation, reservations or services for guests as required (restaurant, theatre, etc.) -...
-
Ottawa, Canada Lord Elgin Hotel Full time**SUMMARY**: **RESPONSIBILITIES**: - Act as an ambassador and welcoming component of our guests’ arrival - Assisting with luggage to and from rooms - Creating and or locating items such as maps, directions or supplies that guests may require - Arrangement of transportation, reservations or services for guests as required (restaurant, theatre, etc.) -...
-
Valet Driver
6 months ago
Ottawa, Canada Eminent Valet Inc. Full time**Eminent Valet, currently seeking motivated Valet Drivers to join our successful team. Eminent Valet has built a reputation for success becoming one of the country's largest Valet service providers that takes pride in operating in over major cities across Canada.** * **What We Offer**: - Tools for success include: ongoing training and management support -...
-
Drivers Wanted
1 month ago
Ottawa, Canada Lyft Driver Full time**New drivers in Ottawa earn a CA$200 bonus for 10 rides in 7 days. Terms apply.** **Drive with Lyft and discover bonuses, pay transparency, and new roads to earning income.** **What is Lyft?** Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need rides. Driving with Lyft is the perfect way to earn money on...
-
Valet
2 months ago
Ottawa, Canada Bel-Air Toyota Full time**Bel-Air Toyota is looking for a temporary full-time valet** **Position**: The Service Valet is responsible to greet customers in a friendly matter, moving service customer vehicles to ensure smooth and efficient traffic flow through and increase customer convenience and maintaining an orderly service parking area. The valet to help the dealership where...
-
Valet
6 months ago
Ottawa, Canada Bel-Air Toyota Full time**Bel-Air Toyota is looking for a full-time valet** **Position**: The Service Valet is responsible to greet customers in a friendly matter, moving service customer vehicles to ensure smooth and efficient traffic flow through and increase customer convenience and maintaining an orderly service parking area. The valet to help the dealership where...
-
Valet
6 months ago
Ottawa, Canada Bel-Air Toyota Full time**Bel-Air Toyota is looking for a full-time valet** **Position**: The Service Valet is responsible to greet customers in a friendly matter, moving service customer vehicles to ensure smooth and efficient traffic flow through and increase customer convenience and maintaining an orderly service parking area. The valet to help the dealership where...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Part-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Part-time, Seasonal)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Sites easily accessible by public transit - Parking during your shifts **What Would You Be Doing?** - Greet customer...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet
6 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. The schedule for this role will be Monday to Thursday from 7:30 am to 5:00 pm, and Friday 8:30 am to 5:00 pm. **Why Join Indigo?** -...
-
Valet
3 months ago
Ottawa, Canada Indigo Park Canada Inc Full time**Valet (Full-time, Permanent)** As a Valet, you will be the point of contact for arriving customers, and you must ensure you consistently meet customer and client expectations by providing excellent customer service. **Why Join Indigo?** - Employee Referral Bonuses - Sites easily accessible by public transit - Parking during your shifts **What Would You...
-
Valet Partner
6 months ago
Ottawa, Canada BrookstreetJobs Full timeThe Valet will be accountable for providing our guests with a positive first and last impression, and will provide consistent sensational service. Accountabilities will include handling guest requirements, giving accurate directions and necessary information to guests, assisting with guest luggage, providing assistance loading and unloading luggage from...
-
Valet Supervisor
6 months ago
Ottawa, Canada Hard Rock International (USA), Inc. Full timeOverview: The Valet Supervisor is responsible for providing leadership to both the valet and coat check team. The supevisor ensures all team members under his leadership provide prompt friendly service. **Responsibilities**: - Responsible for providing an authentic experience that “rocks” for Hard Rock guests by ensuring that the valet role is...