Service Writer

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies of 2024
We are looking for a skilled, dedicated person to fill the position of Service Writer at our Sussex, NB location.
**Purpose**:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

**Responsibilities**:
Fields internal and external customer inquiries to the Service Department
Process warranty claims
Update customer profiles
Check technician's time punches daily
Screen service calls and direct calls as needed
Process internal work orders
Communicate with Deere on Parts and/or Service Issues when required
**Experience, Education, Skills and Knowledge**:
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent experience
**Company Advantages**:
We offer an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.
Please submit your resume today