Relationship Manager

4 weeks ago

Toronto, Canada Computershare Full time

**Location: Toronto - University Ave office (Hybrid)**

**We give you a world of potential**

Computershare Investor Services has a unique opportunity for someone to contribute their talents and strengths as a **Relationship Manager.**

**A role you will love**

As a Relationship Manager, you will be responsible for an assigned client base of publicly traded and/or private companies. Clients may be Canadian or cross-border listed. Your performance will be measured by meeting pre-established service standards and achieving specific referral targets.

**Some of your key responsibilities will include**:

- Responding to client inquiries and/or requests
- Providing exceptional service within established timeframes
- Over-all responsibility for and management of the relationship between Computershare and the client in relation to Stock Transfer services
- Profitable maintenance of designated accounts and for the up-sell of EIS related products and services, and cross-sell of other CPU lines of business.
- Preparation/Coordination for Closings, Corporate Actions, Disbursements, and security holder mailings and meetings along with all other client activities that involve their security holders.
- Managing of Account Receivables within the required guidelines
- Co-ordination with other departments in connection with client requirements (including billing)
- Promoting and assisting clients with new products and services Mentoring of Associate Relationship Managers

**What will you bring to the role?**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- University degree or equivalent experience is required.
- Post - Secondary education in Commerce, Finance, Business Administration, Project Management and Business Management would be an asset.
- Minimum of 5 years administrative experience in securities industry
- Proven client service and sales experience is essential.
- Strong communication, project management, analytical and problem-solving skills.
- Excellent interpersonal skills and a demonstrated ability to communicate diplomatically with internal/external partners, project team members, internal business partners and other key stakeholders alike.
- Ability to work autonomously with mínimal supervision, but also in a team environment.
- Ability to develop positive, working relationships.
- Ability to co-ordinate multiple tasks and exhibit strong time management skills to achieve successful outcomes with attention to detail.
- Ability to meet short and unexpected deadlines. Positive, enthusiastic attitude, self-motivation and strong work ethic

**Rewards designed for you**

**Employee Share Plan. **Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

**Health and wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.

**Save for your future. **We will support you along your retirement savings journey.

**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discount **. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra rewards. **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

**#LI-DW1 #LI-Hybrid

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