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Community Worker

6 months ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**POSITION TITLE**: COMMUNITY WORKER - COMMUNITY HOUSE

**PROGRAM**: Community Development Services

**REPORTS TO**: Community House Coordinator

**SALARY**: $20.167-23.726/hr.

Job Summary

The Community Worker(s) report(s) to the Community House Coordinator and works closely with community members in low-income housing communities in PQ’s catchment area.

**Responsibilities**:
**Community Development and Outreach**:

- Ability to effectively carry out outreach activities to at-risk community members including identification of needs and interests based on the Community Development Framework
- Respecting and valuing the diversity of communities and individuals by working in a manner that incorporates health promotion and recognizes the social determinants of health.
- Work in a manner that preserves confidentiality and seeks to minimize risk in keeping with PQ’s Privacy and Confidentiality Policies and Procedures.
- Provide linkages with broader community resource base
- Provide practical assistance and internal and external referral services to clients
- Creates a supportive environment for community members to address barriers they may be experiencing
- Builds and maintains pertinent community partnerships in conjunction with the respective coordinator
- Promotes/advertises and informs the community on House programs and services.
- Works with communities to identify areas of potential conflict; assists in implementing conflict resolution tactics

**Program Development**:

- Assist in developing and implementing opportunities, programs, and services with their respective CH Coordinator to ensure alignment of the mission, values, and vision of PQ
- Assist in development of program proposals which include statement of purpose, timelines, budget, activities, supplying inventory etc.
- Contribute to the evaluation framework that evaluates all programs and services and reports findings to their respective CH Coordinator
- Participates in continuous quality improvement

**Administrative Duties**:

- Maintain records for petty cash, program participation forms, crisis interventions/referrals, program evaluation in line with PQ’s Privacy and Confidentiality Policies and Procedures
- Ensure security of community house by being responsible for being in possession of a community house key during working hours including house opening and closing responsibilities
- Attend, actively participate and lead team and department meetings as delegated by respective CH Coordinator
- Assisting respective CH Coordinator with training and onboarding of students and volunteers
- Provide support to CH Coordinators, program assistants, volunteers, and clients
- Work in cross functional teams to assist other Community Houses as necessary
- Participate in writing interim as well as final reports as delegated by respective coordinators

**Other Duties and Responsibilities**:

- Flexibility to work during both regular and extended hours of operation (weekends, evenings) based on community needs
- Demonstrating responsibility for personal and professional growth and development
- Working in a manner that supports the Centre’s Occupational Health and Safety and all other relevant Policies and Procedures