Patient Experience Lead
4 weeks ago
**The Bridge Sports Therapy and Training is seeking a full time Patient Experience Lead with a commitment to personal development for our The Bridge in Millennium Place clinic location. We are looking for someone to join our cutting edge and progressive health care team.**
You will work with an interdisciplinary team of Physiotherapists, Massage Therapists, Strength and Conditioning Coaches, Kinesiologists, and Trainers in an upbeat, and modern clinic. We are looking for an individual who has excellent management and collaborative skills, to ensure smooth clinic operation. Our clinic environment is lively and strives to bring a very high standard of care to the Sherwood Park and surrounding area.
**Our clinic is committed to and focused towards**:
- Active individuals and athlete-focused treatment and rehabilitation
- 1 to 1 sessions; rehab process integrated with strength and conditioning principles
- Using skills of movement and exercise focused treatment
- Being a patient referral driven clinic
- Close coordination with Physiotherapists, Chiropractors, Massage Therapists, and Strength
and Conditioning coaches to facilitate return to sport/activity
- Insurance files such as motor vehicle accidents, WCB, and 3rd party insurance providers with an active based rehab approach for these populations
**The Patient Experience Lead who joins us can expect to**:
- Be responsible for the day to day operations of the clinic.
- Ensure all patients receive the best quality service from all staff members.
- Manage and schedule our patient experience team and health care staff.
- Manage and monitor the completion of insurance/billing related tasks.
- Oversee the clinics billing, accounts payable, and accounts receivable.
- Mentor all administrative team members and provide feedback and coaching for
growth.
- Collaborate with Practice Directors on projects and clinic operations.
- Ensure the cleanliness standard is upheld in the clinic by assigning specific duties to the
patient experience team.
- Attend to daily maintenance issues.
- Ensure that inventory is up to date and accurate.
- Complete orders for clinic supplies.
Requirements to Apply:
- Clinical office administration experience is an asset
- Graduate of a Health Sciences related program is an asset
**Salary**: From $18.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company events
- Extended health care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
We have other current jobs related to this field that you can find below
-
Patient Experience Representative
3 weeks ago
Sherwood Park, Canada The Bridge - Sports Therapy & Training Full time_Patient Experience Representative _ **The Patient Experience Representative (PER) is an integral role in our clinics that helps each location in its’ day-to-day activities. It is a full-time or part-time role that is a mix of administrative duties, therapist support and, most importantly, crafting exceptional patient experiences.** As a PER, you are an...
-
Patient Experience Representative
4 weeks ago
Sherwood Park, Canada The Bridge - Sports Therapy & Training Full time_Patient Experience Representative _ **The Patient Experience Representative (PER) is an integral role in our clinics that helps each location in its’ day-to-day activities. It is a part-time role that is a mix of administrative duties, therapist support and, most importantly, crafting exceptional patient experiences.** As a PER, you are an individual...
-
Patient Experience Representative
2 weeks ago
Sherwood Park, Canada The Bridge - Sports Therapy & Training Full time_Patient Experience Representative _ **The Patient Experience Representative (PER) is an integral role in our clinics that helps each location in its’ day-to-day activities. It is a part-time role that is a mix of administrative duties, therapist support and, most importantly, crafting exceptional patient experiences.** As a PER, you are an individual...
-
Patient Financial Counseling Team Lead
4 weeks ago
Park, Canada Boston Medical Center Full timePosition: Patient Financial Counseling Team Lead (Quincy) Department: Financial Counseling Schedule: Full Time, Multi-site : This position is a resource to the Patient Financial Counseling Supervisor and leadership team, as well as front line Patient Financial Counselors. The team leader is responsible for providing support to all front end team members...
-
New Patient Coordinator
2 weeks ago
Sherwood Park, Canada True Balance Medical Spa Full time**Job description** True Balance Medical Spa is in search of a dedicated, results-driven _Patient Care Coordinator_ to join our Bioidentical Hormone Replacement Therapy department on a full-time basis. As part of our team, you will gain invaluable hands-on experience collaborating with our seasoned BHRT professionals and esteemed physicians, including Dr....
-
New Patient Coordinator
2 weeks ago
Sherwood Park, Canada True Balance Medical Spa Full time**Job description** True Balance Medical Spa is in search of a dedicated, results-driven _Patient Care Coordinator_ to join our Bioidentical Hormone Replacement Therapy department on a full-time basis. **Please note the hours / shifts that are required with this position: 9am-5pm or 11am-7pm on weekdays, 10am-4pm on weekends.** As part of our team, you...
-
New Patient Coordinator
1 week ago
Sherwood Park, Canada True Balance Medical Spa Full time**Job description** True Balance Medical Spa is in search of a dedicated, results-driven _Patient Care Coordinator_ to join our Bioidentical Hormone Replacement Therapy department on a full-time basis. As part of our team, you will gain invaluable hands-on experience collaborating with our seasoned BHRT professionals and esteemed physicians, including Dr....
-
Customer Experience
2 weeks ago
Sherwood Park, Canada BIS Safety Software Full time**_BIS Safety Software_** is a fast-growing technology company providing leading software for the safety industry. We are looking to add a **Customer Experience Team Lead** to our expanding team. **Who we are** Founded in 2006, BIS was born and raised in Sherwood Park, Alberta. We have developed a world class software solution by emphasizing client...
-
Customer Experience
4 days ago
Sherwood Park, Canada BIS Safety Software Full time**_BIS Safety Software_** is a fast-growing technology company providing leading software for the safety industry. We are looking to add a **Customer Experience Team Lead** to our expanding team. **Who we are** Founded in 2006, BIS was born and raised in Sherwood Park, Alberta. We have developed a world class software solution by emphasizing client...
-
Patient Services Specialist
2 weeks ago
Sherwood Park, Canada Fyidoctors, Sherwood Park Full time**Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...
-
Patient Services Specialist
2 weeks ago
Sherwood Park, Canada Fyidoctors Sherwood Park Full time**FYidoctors** is seeking a **Full Time** Patient Services Specialist on a Maternity leave basis at our practice in Sherwood Park**.** The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail. This team member will work a schedule of 32-40 hours per week, Mondays through...
-
Patient Care Coordinator
2 weeks ago
Sherwood Park, Canada Advanced Respiratory Care Network Full timeAdvanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Spruce Grove clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...
-
New Patient Coordinator summer Student
3 weeks ago
Sherwood Park, Canada True Balance Medical Spa Full time**Job description** True Balance Medical Spa is in search of a dedicated, results-driven _Patient Care Coordinator_ to join our Bioidentical Hormone Replacement Therapy department on a full-time basis this summer. As part of our team, you will gain invaluable hands-on experience collaborating with our seasoned BHRT professionals and esteemed physicians,...
-
Lead Veterinary Assistant
2 weeks ago
Sherwood Park, Canada Park Veterinary Centre Full timePark Veterinary Centre is seeking a full-time experienced Lead Veterinary Assistant to join our leadership team! - At least 1 year minimum of experience as Veterinary Tech Assistant in a clinic, more is an asset - Experience and interest in exotics - Passion for client and patient care - Solid communication skills, both when dealing with clients and...
-
Customer Service
2 weeks ago
Sherwood Park, Canada FYidoctors Full timeIf you are committed to helping your patients look and feel their best and are looking for your next role, we'd love to hear from you. Come and join us at our clinic as our newest Patient Services Specialist and help us make an impact on the lives of our patients every day. **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and...
-
Guest Experience Team Lead, Festival Place
2 months ago
Sherwood Park, Canada Strathcona County Full time**This posting is for 1 permanent full-time position** Festival Place is a vibrant multi-use centre for the arts, community and business. Hosting, producing and developing world class content for the community of Strathcona and greater Edmonton region. The role of the Guest Experience Team Lead is to exceed patron expectations with quality service, high...
-
Patient Care Specialist
4 weeks ago
Sherwood Park, Canada True Balance Medical Spa Full timeTrue Balance Medical Spa in Sherwood Park is looking for a reliable, goal-orientated Patient Care specialist with a passion for holistic health. Exceptional customer service and experience in the holistic wellness / medical industryis considered an asset. **About the Role**: - Answering client questions and concerns with care and professionalism - Offering...
-
Lead Chocolatier
2 weeks ago
Sherwood Park, Canada L'OCA Full time**Job Description**: **L’OCA Quality Market Presents: The Ultimate Chocolate Adventure Awaits!** **Do You Dream in Cocoa? We're Hiring a Lead Chocolatier!** L’OCA Quality Market is on a thrilling hunt for a Lead Chocolatier with a passion as rich as dark chocolate and a drive as sweet as milk chocolate! Dive into a world where art and taste intertwine,...
-
Customer Experience Representative
1 week ago
Sherwood Park, Alberta, Canada BIS Safety Software Full timeDo you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you. *_BIS Safety Software_* is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply about...
-
Customer Experience Representative
1 week ago
Sherwood Park, Alberta, Canada BIS Safety Software Full timeDo you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you. _BIS Safety Software_ is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply about...
