Insurance Regional Operating Officer
2 weeks ago
**Job Summary**
**What is the Opportunity?**
As the Insurance Regional Operating Officer you will directly support the Regional Vice President (Field Sales) in achievement of regional recruitment plan and successful onboarding, maximizing performance across all key business performance measures (market contribution, client loyalty, volume growth and employee engagement) and responsible for developing and executing the priorities and initiatives to ensure growth profitability, superior client experience and sustainable value creation for RBC shareholders. You will be a key liaison with head office partners (i.e., Underwriting, Compensation, Marketing) to ensure operational alignment. Act as a strategic advisor to the RVP and Market Leaders helping to build and execute effective routines. Champion partnering across roles, channels, operations, and risk partners to bring the best of RBCI to clients and acts as Regional Ambassador for key partners.
**What will you do?**
- Develop & execute the regional recruitment annual plan
- Responsible for successful onboarding of new Advisors with strong productivity and 50% of new hires achieving Jump Start
- Retention of 1st year Advisors, 75% of advisors retained for 12 months
- Meeting minimum of 2 successful IROO national initiatives during the year
- Establish routines with Regional Directors for recruitment and onboarding activities.
- Coaching and development of RDs, regarding recruitment and onboarding
- Responsible for achievement of Sales Plan for designated market as well as advisor achievement of Sales Effectiveness Ratio - Minimum 80% Productivity across market
- Ensures capacity and sales plan expectations are delivered with the support of Business Development Manager for designated markets strategies and initiatives.
**What do you need to succeed?**
- Progressive industry and general business experience (7+ years) with a focus on multi-line insurance in retail and group sales
- Post graduate degree or equivalent
- Prior experience in leading a diverse team with bottom line accountability
- Experience in advancing advisor effectiveness in sales and service practices (e.g. contact management, client discovery, new acquisition, etc.)
- Strong business acumen and execution skills with the ability to translate strategies and business plans into action and outcomes
- Exceptional prioritization and time management skills with ability to optimize productivity through synergistic collaboration
- Aptitude for working under tight deadlines, high volumes and quick decision making skills
- Analytical thinker and problem solver with change management leadership.
**What’s in it for you?**
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC’s high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
**Job Skills**
Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, Teamwork
**Additional Job Details**
**Address**:
2985 VIRTUAL WAY, SUITE 302:VANCOUVER
**City**:
VANCOUVER
**Country**:
Canada
**Work hours/week**:
37.5
**Employment Type**:
Full time
**Platform**:
INSURANCE
**Job Type**:
Regular
**Pay Type**:
Salaried
**Posted Date**:
2024-02-16
**Application Deadline**:
2024-03-15
**I**nclusion** and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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