Overnight Housing Focused Shelter Worker

1 month ago


Edmonton, Canada The Mustard Seed Society Full time

We are seeking a compassionate and dedicated Housing Focused Shelter Worker to join our overnight team at The Mustard Seed. In this pivotal overnight role, you will play an essential part in supporting participants accessing our drop-in and shelter program during the night. Your primary responsibility will be to create a safe and respectful environment while providing encouragement and assistance to our guests on their journey, even in the late hours. Utilizing a person-centered approach, you will address participant needs, offer advocacy support, and connect them with internal and external resources, ensuring round-the-clock care. Your role will involve crisis intervention, conflict resolution, and meaningful conversations during the night, providing a steadfast presence for those in need during these crucial hours.

The Mustard Seed is a certified Best Christian Workplace and humanitarian organization whose vision is to build community, grow hope and support change. The Mustard Seed combats the root causes of poverty in Alberta and British Columbia and work to create positive, lasting change in the lives of those we serve. The Mustard Seed provides basic services such as food, clothing and housing, and support services including education and employment, to those living in poverty within Alberta and British Columbia.

**Position Type**: Permanent Part Time Position
**Schedule**: 8-hour shifts, 4 days on / 4 days off, 12AM - 8AM
**Reporting to**:Shelter Manager
**Location**: Edmonton, AB
- Serve as the first point of contact for participants seeking support, providing excellent service that promotes dignity, kindness, and equity for all.
- Maintain strict adherence to privacy and confidentiality standards outlined by FOIP and the Health Information Act.
- Model healthy relationships with community participants and volunteers through active listening, advising, appropriate referrals, and open-mindedness to spiritual conversations.
- Respond promptly to individuals in crisis, utilizing de-escalation skills and assisting them in exploring healthy alternatives.
- Assist with daily meal programs and ensure participants' basic needs are met.
- Create and maintain a safe and clean environment for adult participants in need of respite.
- Encourage participants to seek resources and services aligned with their goals through a person-centered approach.
- Actively participate in staff training, staff meetings, and one-on-one sessions with your supervisor.
- Be a supportive and proactive member of the team.
- Demonstrate initiative and critical thinking in assessing situations and making appropriate decisions to support participants.
- Practice conflict resolution and facilitate reconciliatory conversations.
- Enforce participant suspensions when necessary, maintaining a professional and respectful environment.
- Collect and maintain accurate records, including incident reports.
- Respect proper boundaries with participants.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Minimum 1 year of experience working with a marginalized population.
- Experience working within the culture of the inner city and/or with the less fortunate.
- A strong passion for ending homelessness in Alberta.
- Ability to follow organizational protocols of front-line programs to completion.
- Experience in case management and advocacy is considered an asset.
- Strong organizational and multitasking skills with the ability to manage shifting priorities.
- Excellent communication (written and verbal) and conflict resolution skills.
- Self-starter with the ability to work effectively in a cross-functional team.
- A strong desire to work with a marginalized and vulnerable population.

**WORKING CONDITIONS**
- This position involves working in a challenging and potentially volatile environment where you may encounter racial slurs, name-calling, and derogatory comments from community members. It requires resilience, conflict resolution skills, and the ability to maintain professionalism and composure in the face of adversity. Training and support will be provided to ensure your safety and well-being.
- Moderate amounts of walking, climbing, standing, sitting, lifting, and carrying may be required.
- The position often involves a fast-paced environment and requires mental effort to analyze information and problem-solve.
- Varied mental and emotional effort, including responding appropriately to intense situations and providing conflict resolution.
- This position requires the training in usage of a two-way radio communications, MS Office based computer programming, HMIS database system, FDARP, FOIP, First Aid, NVCI, and Safe Talk.

**ADDITIONAL REQUIREMENTS**
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authori



  • Edmonton, Canada The Mustard Seed Society Full time

    The Mustard Seed is on the lookout for a compassionate and committed individual to fill the role of Housing Focused Shelter Worker for our evening shift. In this key position, you'll be instrumental in delivering vital support to individuals making use of our shelter and drop-in services during the evening hours. Your primary responsibility is to foster a...


  • Edmonton, Canada Theseed Full time

    Housing Focused Shelter Navigator Team Lead Job Category: Community Impact and Programs Requisition Number: HOUSI001305 Apply now Posted : February 23, 2024 Full-Time Locations Showing 1 location Edmonton Edmonton, AB T5H3J7, CAN DescriptionAt The Mustard Seed, we are committed to making a significant impact in the lives of those...


  • Edmonton, Canada Theseed Full time

    Housing Focused Shelter Navigator Team Lead Job Category: Community Impact and Programs Requisition Number: HOUSI001305 Apply now Posted : February 23, 2024 Full-Time Locations Showing 1 location Edmonton Edmonton, AB T5H3J7, CAN DescriptionAt The Mustard Seed, we are committed to making a significant impact in the lives of those...


  • Edmonton, Canada Theseed Full time

    Housing Focused Shelter Navigator Team Lead Job Category: Community Impact and Programs Requisition Number: HOUSI001305 Apply now Posted : February 23, 2024 Full-Time Locations Showing 1 location Edmonton Edmonton, AB T5H3J7, CAN DescriptionAt The Mustard Seed, we are committed to making a significant impact in the lives of those...


  • Edmonton, Canada Theseed Full time

    Housing Focused Shelter Navigator Team Lead Job Category: Community Impact and Programs Requisition Number: HOUSI001305 Apply now Posted : February 23, 2024 Full-Time Locations Showing 1 location Edmonton Edmonton, AB T5H3J7, CAN DescriptionAt The Mustard Seed, we are committed to making a significant impact in the lives of those...


  • Edmonton, AB, Canada Theseed Full time

    Housing Focused Shelter Navigator Team Lead Job Category : Community Impact and Programs Requisition Number : HOUSI001305 Apply now Posted : February 23, 2024 Full-Time Locations Showing 1 location Edmonton Edmonton, AB T5H3J7, CAN Description At The Mustard Seed, we are committed to making a significant impact in the lives of those...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    **Compass Program** **Full-Time** **Overnight with alternating weekends** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full - Time Permanent Transition Worker, to provide support for the Compass Program and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Worker Supportive Housing - Shanoa’s Place Permanent Full-time Youth Empowerment and Support Services (YESS) is currently seeking qualified permanent, full-time Youth Workers to join our Supportive Housing team, to provide support for our housing at Shanoa’s Place and create a safe environment for youth. What We Do YESS is a not-for-profit...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Full-time 8:00pm - 8:00 am Wed, Thurs, Fri and every second Saturday** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Full-time Wednesday, Thursday, Friday and every 2nd Saturday 8:00 pm - 8:00 am** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Full-time Monday to Friday 8:00 am - 4:00 pm** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Full-time Monday to Friday 4:00 pm to Midnight** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Part-time Saturday and Sunday 8:00 am - 8:00 pm** **Additional shifts may be available Youth Empowerment and Support Services (YESS) is currently seeking a qualified Part - Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working...


  • Edmonton, Canada E4C Full time

    Position titleOvernight Case WorkerDescription Are you looking for a rewarding opportunity to change the lives of women and play a vital role in transforming the Women’s Emergency Accommodation Centre (WEAC) into a world class shelter offering wrap around clinical support? Are you looking for an opportunity to contribute to your community while shaping...


  • Edmonton, Canada E4C Full time

    Position titleOvernight Support Worker - Youth HousingDescription Are you passionate about working with youth (ages 14-17) and helping them discover their pathway towards adulthood? The Youth Housing Program is looking for Support Workers to who are committed to supporting our youth through challenges they may face. The Youth Support Worker focuses on...


  • Edmonton, Canada CSS Full time

    Catholic Social Services is currently seeking a part time, 24 per week (Overnight Position), Child & Youth Care Support Worker in EDMONTON to join our Goretti house team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community. **This position has a weekly schedule...


  • Edmonton, Canada Rosebush Care Inc Full time

    As an **Awake Overnight Worker,** you will be responsible for assessing the needs of the child/youth and providing counselling and teaching basic life skills. The Child and Youth Care Worker creates a safe, warm, and positive environment where children/youth feel welcomed, loved, and always respected. Due to the nature of our program and primarily serving...


  • Edmonton, Canada Boyle Street Community Services Full time

    **REPORTS TO**:Supportive Housing Manager **HOURS**: Part Time: Weekend 12hour Shifts, Casual Positions “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.” Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations...


  • Edmonton, Canada E4C Full time

    Employment Type - Full-time, Overnight, Permanent Housing - Job Location - Edmonton - Working Hours - Overnight 4 shifts on 4 shifts off - Closing Date- April 27, 2024- Salary and Benefits Competitive Salary Professional Development Opportunities Employee Family Assistance Program (EFAP) Background Check Process & Requirements Prior to successful...


  • Edmonton, Canada Youth Empowerment & Support Services Full time

    Youth Worker Supportive Housing - Graham’s Place Permanent Part-time 45 Hours Bi-weekly Youth Empowerment and Support Services (YESS) is currently seeking qualified permanent Part-time Youth Workers to join our Supportive Housing team, to provide support for our housing at Graham’s Place and create a safe environment for youth. What We Do YESS is a...