Musical Instrument Repair Technician

2 weeks ago


Surrey, Canada Matterhorn Music Full time

Job Title: Repair Technician, Part Time (Possible FT in summer)

Reports To: David Gsponer, Owner, Matterhorn Music

**Responsibilities**:

- Take in repairs, record what owner states is wrong, and assess what needs to be done

(if possible).
- Process instrument rentals & returns using the shop’s inventory management system.
- Check over returned rental instruments with customer present.
- Cleaning and repairing of shop’s rental instruments (once taught to do so)
- Return instruments back into inventory once inspected.
- Answer the phone and help with customers.
- Pickups and deliveries from schools.
- Build positive relationships with our walk-in, teacher, and phone customers.
- Assist customers with heavy instruments/items when necessary.
- Keep shop clean and organized.
- And other duties as assigned or required.

Requirements & Skills
- Demonstrated proficiency on either a woodwind or brass wind instrument(s).
- Be proficient in English.
- Have basic math skills.
- Have basic computer literacy-Windows environment.
- Have a familiarity with inventory procedures.
- Previous experience with AIM, POS software beneficial.
- Be available to work flexible hours—during rental season (Sept-Oct) and festivals.
- Ideally be available for full time work during peak season (June-Aug).
- Have an ability to perform under pressure, and address complaints in a timely manner.
- Possess excellent communication and interpersonal skills.
- Must be physically fit enough to carry heavy instruments up a steep flight of stairs. (No elevator on site. Secondary story walk-up.)
- Must be a team player, but be equally able to work well with mínimal supervision.
- Must be in possession of a Class 5 driver’s license.
- Have a clean driver’s abstract.
- Must have a current vaccination against COVID.
- Must be willing to undergo a criminal record search & be bondable.

Wages

Negotiable. Based on skills and experience.

**Job Types**: Part-time, Permanent, Apprenticeship
Part-time hours: 16 per week

**Salary**: $18.00-$20.00 per hour

Flexible Language Requirement:

- French not required

Application question(s):

- This job requires 1 week day and a Saturday commitment. Are you available on Saturdays during the day?

Shift availability:

- Day Shift (required)

Work Location: One location

Expected start date: 2023-02-28


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