Security Practitioner

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
Job Summary
The mandate of Campus Security and Emergency Services (CSES) is to promote a safe and welcoming environment that recognizes and is respectful of the diverse nature of the Queen's University Community.

Reporting to the Managers, CSES, however receiving daily direction from the Security Supervisor (Supervisor), the Security Practitioners (Practitioner) are responsible for the safety and security of university faculty, staff, students and visitors under the Supervisors’ direction and to protect university property. The Practitioner follows the policies and procedures set by the university’s security program and complies with all applicable regulations and laws to ensure the safety of the campus. In addition, the Practitioner assists the Supervisors in investigations, preparing statements of observations and collecting evidence while understanding the need to be respectful to victims, students, faculty, staff, and visitors.

Committed to equity, diversity and inclusion, and in a collaborative team environment, the Practitioner interacts with students, faculty, staff, visitors, and community partners providing holistic security for the university. They accomplish this by being involved with internal and external committees and positively engaging the campus community by attending events and performing foot patrols.

Providing an essential service to the university Community on a 7/24/365 basis, the Practitioner will work rotating shifts and irregular overtime, sometimes at short notice, including covering for staff who are sick or in response to emergency situations.
**Job Description**:
**KEY RESPONSIBILITIES**:

- Perform work in accordance with the provisions of the Private Security and Investigative Services Act and regulations.
- Assist the Supervisors in executing the campus security plan at major university events, including but not limited to Orientation Week, Homecoming, Christmas Shutdown, St. Patrick’s Day, and expected or unplanned demonstrations.
- Inform Supervisor when there are emergencies and major incidents and assist to ensure the safety of students, faculty, staff, and visitors to the university.
- Foster a culture of campus community engagement through positive interaction with the university community by attending and engaging at events and conducting patrols.
- Patrol university premises to prevent and detect signs of mischief and ensure security of doors, windows, gates, and the general grounds.
- Maintain a visible presence on campus and provide valid warnings to students, faculty, staff, and visitors, who create disturbances, and apprehend or evict violators if required.
- Accurately document and update all relevant facts required concerning daily activities and incidents into the CSES records management system and ensure Patroller reports are included, as required.
- Under the supervision, of the Supervisor, collect statements and evidence, which may be referred to the police, providing on-site assistance to victims and referring them to the appropriate agency for post-trauma care.
- Understand the importance of human rights; where appropriate refer victims to the university’s Human Rights Office.
- Respond to incidents as directed on campus including alarms (fire, intrusion, environmental, mechanical etc.), criminal incidents (violence, assault, sexual assault, trespass, theft, etc.), emergencies and mental health crises and provide assistance to the responding Security Supervisor or external agencies (fire, police, ambulance) to resolve, mitigate or diffuse a situation.
- Conduct personal safety escorts for members of the university community on campus and authorize entry or exit to and from university buildings, offices, labs, parking lots, etc. when circumstances are warranted.
- Provide on-the-job training to Patrollers as per established CSES training procedures; as well as provide training and guidance to contract security when required.
- Participate on various internal and external committees as assigned by the Director, CSES (Director).
- Participate in speaking engagements to groups at the university.
- Perform the duties of the ERC operator once trained, as assigned.
- Perform the duties of Supervisor once trained, as assigned.
- Undertakes other duties in support of the department as required by the Director or Managers.

**REQUIRED QUALIFICATIONS**:

- Post-secondary education in security and/or law enforcement or equivalent combined with previous experience in a related field, preferably in a university or institutional