Rgi / Rent Geared to Income Specialist - Housing

3 weeks ago

Toronto, Canada YWCA Toronto Full time

**Employment Type**:Full-Time, Permanent.

**Work Hours**:35 hours per week.

**Salary**:$46,903 per annum (L4), plus comprehensive benefits.

**Location**:80 Woodlawn Avenue East, Toronto, ON, M4T 1C1.

**Internal Application Deadline**:Monday, March 13, 2023.

**External Application Deadline**:Wednesday, March 15, 2023.

**JOIN OUR TEAM**:
The RGI Specialist is responsible for the administration of the rent geared to income program and market rents of all YWCA Toronto housing on behalf of the YWCA Toronto in accordance with the Housing Services Act and Residential Tenancies Act.

**ABOUT YWCA TORONTO - HOUSING ADMINISTRATION**:
YWCA Toronto offers a range of housing options for single women and women-led households and gender diverse people, including permanent housing at a variety of locations. Individual and group support assists residents to maintain their housing. On site housing support services provide education on the rights and responsibilities of tenancy, conflict mediation and resolution, crisis prevention and intervention and referrals. Supports are intended to assist women and gender diverse people to develop skills to live independently. Staff have expertise in numerous areas (i.e. job readiness, advocacy, parenting, effects of violence on women and their children), and are available to work with the tenants to identify barriers in their lives.

**KEY RESPONSIBILITIES**:

- Schedules, issues and receives from tenants necessary documents to conduct and complete annual income review, mid-year changes, and changes in household composition in accordance with funder’s guidelines.
- Works in collaboration with Community Support Workers, Housing Workers, and appropriate Managers to support tenants through annual income review process.
- Seeks assistance from Community Support Workers and Housing Support Workers in obtaining documents and communicating information with regard to rent geared to income calculations and reviews.
- Notifies tenants in writing of rent geared to income calculation decision in accordance to funders’ guidelines.
- Accepts tenant requests for review of rent geared to income decisions and submits all requests with required documentation to Manager.
- Documents and files annual income review outcomes in tenant files and maintains tenants’ files in accordance with funders’ guidelines.
- Notifies market tenants of annual rent increase in accordance with Residential Tenancies Act and issues Tenant Information Update form to market tenants.

**QUALIFICATIONS**:

- General knowledge of an academic or technical discipline normally acquired through completion of a community college diploma (e.g. Business Administration) **(Cases for Equivalency will be considered).**:

- Rent Geared to Income certificate required.
- 3-5 years directly related work experience completing rent geared to income calculations.
- Working knowledge of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights and Landlord Tenant Board.
- Expertise in calculation of Rents-Geared-to-Income in accordance with the Housing Services Act.
- Experience working with non-profit housing databases.
- Advanced computer skills in a Windows environment with strong knowledge of GP Dynamics and Microsoft Office (e.g. Excel and Word).
- Demonstrated excellent organizational and administrative abilities.
- Ability to respond to multiple requests or service demands.
- Ability to focus and concentrate on critical tasks to meet established deadlines.
- Ability to use good judgment and discretion in dealing with confidential information.
- Excellent oral and written communication required.

**Note**: Vacation may not be taken during scheduled annual income review deadlines.

**Vaccination Policy**:In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

**HOW TO APPLY**:
**Please submit your cover letter and résumé to **Tara Jewer, Manager of Housing Administration at

YWCA Toronto is a Scent-Sensitive Workplace.

**Posting date**: March 2, 2023.

**About YWCA Toronto**:
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy. As part of a national and international movement, the YWCA is a turning point in the lives of 25 million women and girls world wide. We welcome women of all faiths, sexual orientations, races, cultural affiliations and creeds. YWCA Toronto is funded by the United Way Toronto & York Region, the City of Toronto, the Province of Ontario, the Government of Canada, as well as many c

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