Clerk, Night

4 weeks ago

Montréal, Canada HAC Québec société en commandites Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
**Work setting**:

- Urban area
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Computer and technology knowledge**:

- Internet
- Opera
**Work conditions and physical capabilities**:

- Standing for extended periods
**Personal suitability**:

- Client focus
- Dependability
- Excellent written communication
- Judgement
**Health benefits**:

- Disability benefits
- Health care plan
- Vision care benefits
**Long term benefits**:

- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Paid time off (volunteering or personal days)
- Parking available
- Wellness program
- Work Term: Permanent
- Work Language: French
- Hours: 30 to 40 hours per week

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