Bartender/server

3 weeks ago

Burlington, Canada Turtle Jacks Muskoka Grill Mapleview Mall Full time

**Position Description**

**Position**

Server

**Reports to**

FOH Manager

**Primary Focus**

The servers primary responsibility is to provide professional, knowledgeable food and beverage service and provide sincere genuine hospitality in a timely manner and according to the concept’s steps of service

**Main Tasks/Activities**
- Helps to seat guests
- Serves the guest in a professional manner so they are not left wanting or needing anything during their visit and following the steps for service excellence at all times
- Listens to guests and suggests items that meets heir needs and enhances their experience
- Processes guest orders and payment on a timely basis
- Lives and breathes concept - continually uses concept lingo and promotes the brand
- Performs related maintenance/cleaning duties as required
- Follows health and safety procedures set out in the H&S manual

**Education and experience**
- High school education
- Some experience in a fast casual dining environment preferred

**Skills and knowledge**
- Must be pleasant and friendly
- Must be able to articulate with a wide array of people
- Good communication skills
- Self confident
- Must be a team player
- Efficient and quick
- Adapts well to change
- Must be organized
- Must be flexible
- Professional
- Sense of urgency
- Good listener
- Demonstrates professionalism

**Personality Fit**
- Clean groomed and stylish appearance and attire
- Loves working with people
- Is passionate about delivering the ultimate guest experience
- Welcomes complaints as a form of constructive feedback

**Physical/Mental conditions**
- High energy

**Working Conditions**
- Fast paced restaurant environment

**Job Types**: Full-time, Part-time

**Salary**: From $15.50 per hour

Schedule:

- Evening shift
- Monday to Friday
- Weekend availability

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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