Sport Shop Assistant

5 months ago

Mississauga, Canada Canlan Sports Full time

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.

Our Sports Shop Assistants provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment.

RESPONSIBILITIES

Ensure shop opening and closing procedures are followed (shift dependent)

Receive, securely shop and mechanize product following established procedures

Demonstrate strong product knowledge and attends product knowledge seminars (both facility and vendor provided)

Actively engage customer by

Greeting them upon their entry to the shop

Maintaining a presence on the retail floor

Promoting Sports Shop products and services

Execute initiatives in effective and accurate use of ORION POS system and cash handling procedures

Develop and maintain strong skate sharpening skills and certification

Report to Sports Shop Supervisor all relative customer questions, suggestions or complaints

Monitor stock and ensure the shop and all inventory is kept clean

Replenish and maintain shop products on the floor as needed

Adhere to all Risk Management policies and procedures

Report any unsafe Health & Safety conditions

Is "WHMIS" and "Workplace Violence" trained

Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator

Wear appropriate Personal Protective Equipment (PPE) when required

Ensure consideration for best practices in energy use management and environmental impact are employed

QUALIFICATIONS AND EDUCATION

Completed high school education or equivalent is an asset

ABILITIES, ATTRIBUTES AND EXPERIENCE

At least one year retail and / or customer service experience

Willingness and ability to work flexible hours (evenings & weekends)

Strong hockey and/or skating knowledge

Strong skate sharpening skills

Cash handling experience through a POS system (preferred)

Demonstrated computer skills, notably in Microsoft Word and Excel

Neat appearance with a professional and positive attitude

Great communication skills

Thorough, organized, articulate and punctual

**NOTE**: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices

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