Branch Manager

2 months ago

Richmond, Canada E.B. Horsman & Son Full time

**About the Team**
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living by our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry.”

**Why Join the EBH Team?**

**The Perks.**
- Full benefits package
- Competitive compensation plan
- Profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Birthday day off

**The People & Culture.** You will be a part of a collaborative team with people you can be proud to work with.

**Continuous Development. **You will have access to our EBH University for personal & professional development. Training & Development has been an essential part of our culture. Increasing our knowledge not only builds confidence but empowers growth through learning.

**About the Opportunity**:
EBH Branch Managers are entrepreneurial, exhibit excellent leadership skills, and are strong communicators. Core values of Collaboration, Teamwork, and Initiative are vital to the success of this role. You will lead, mentor, and oversee all branch activities including branch staffing and delegating duties as necessary to accomplish organizational strategic goals. You will work closely with other corporate, district, and technical managers to ensure the efficiency and effectiveness of all branch operations. This role will report to the District Manager.

**Position Type/Schedule**

This role will be onsite based out of the branch location. This is a full-time position, Monday-Friday, 40 hours per week.

**Work Location**: 12360 Vickers Way, Richmond BC V6V 1H9

**What are the Key Accountabilities?**
- ** Ope**rational excellence**. Oversee branch operations and involved in strategic branch planning, managing people, selling, leveraging technology, and are often creating or improving processes to achieve business objectives.
- ** Driving Sales.** Responsible for an active account base, with responsibility for customer acquisition and retention in the Langley territory. You will have a passion and drive to accelerate Branch sales growth and gross profit. In addition, possess a strong networking ability in developing and maintaining a strong rapport with our existing and new customer base.
- ** Leadership. **You will be the driving force in mentoring and empowering your team in conjunction with EBH's core values. This will include working with the branch teams in hiring, performance management, goal setting, and succession planning.
- ** Collaborator. **Work closely with Corporate Managers, Sales Directors, Customer Service Managers, branch staff, and HR to develop strategies to maintain or increase customer satisfaction and loyalty. Assist with sales calls or other business-building presentations as necessary. Makes timely decisions or recommendations to resolve escalated customer issues.
- ** Strategic planner**. Ability to analyze data to meet branch Key Performance Indicators such as gross profit & sales margins. Prepare or oversee branch reports such as yearly budgeting or other operational reports as required.
- ** Proudly representing our culture. **EB Horsman & Son has a longstanding history of “Helping Communities Thrive” and you will play an integral role in this giving back culture. You will be a cultural ambassador to drive our corporate strategic initiatives forward.

**What You’ll Bring To This Role?**
- A Bachelor’s Degree in a relevant field and/or an equivalent combination of education and experience will be considered
- 10+ years of experience in the electrical industry and/or similar industry
- 5+ years of progressive management experience
- Proven ability to form strategic partnerships, build relationships and respect cultural diversity
- You must have worked in a previous Outside Sales role
- Valid driver’s license and drive your own vehicle, as travel will be required
- Ability to be inclusive, collaborative, and respectful

**Our Core Values: Celebrating the Past, Empowering the Future**

Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement

**Take Your Next Step With EBH**

**Our Commitment to Inclusion & Diversity**
- We thank all interested applicants. However, we are only able to work with those who live in Canada and have permanent working status. Please note that only those chosen for an interview will be contacted._

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