Representative, Adm Claims Management

3 weeks ago

Surrey, Canada Fraser Health Full time

Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it’s like to work here? Like us on
**LinkedIn** (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
**Responsibilities**:

- Develops ADM claims processes to ensure the effective and efficient management of Attendance Support, Direct Referral Services and LTD claims within Fraser Health.
- Provides service referral information to direct referral providers/vendors, and obtains new provider invoicing information. Manages provider invoices by confirming provision of service and requesting approval to pay from DM Client Partners, liaising with Finance to ensure payments are processed. Inputs above data into WHITE database.
- Collaborates with the Disability Management Client Partner to effectively manage ADM cases by compiling and monitoring reports on the status of Attendance Support services, Direct Referral services and LTD claims, liaising with Managers/Supervisors, Payroll and Benefits and GWL as required.
- Compiles, analyses and maintains statistical data; produces and distributes summaries and reports as required; receives correspondence from external parties such as service providers and GWL, and enters relevant information into appropriate database.
- Performs a variety of administrative duties such as preparing correspondence, reports, policies/procedures, minutes, charts and graphs using various software programs.
- Initiates and maintains efficient manual and electronic filing systems to fulfill required needs.

Qualifications:
**Education and Experience**
Diploma in Human Resource Management or equivalent, supplemented by word processing, database and spreadsheet courses and training in claims management plus two (2) years recent related experience in a large multi-union environment, or an equivalent combination of education,and experience.

**Competencies**
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

**Professional/Technical Capabilities**
- Knowledge of claims and case management human resource practices and relevant collective agreements.
- Demonstrated ability to effectively deal with staff, third party providers and the general public
- Ability to type at 65 wpm
- Physical ability to perform the duties of the position

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