Scheduling Administrator

3 weeks ago

Chilliwack, Canada Just Like Family Home Care Full time

**Scheduling Administrator Position (Monday
- Friday 9am-5pm). IN OFFICE POSITION (No Overseas Applicants)**

Want to make a real difference in your community?

Working with Just Like Family Home Care is different from other home care companies and organizations. We offer opportunities for rewarding work with opportunities for growth.

Our team of hard-working, caring and compassionate caregivers is growing and we are looking for someone who is excited to grow with us

**_
Scheduling Administrator Position_**

**This is a Full-time, permanent position in our Chilliwack B.C. Office. (IN OFFICE POSITION)**

**Office Hours**: Monday-Friday 9-5pm

**Expectations**:

- A typical day in this position is busy.
- ** This is an ON-SITE Position only, located in the Chilliwack office.**:

- We require reliable transportation and consistent, punctual attendance.
- Just Like Family Home Care is a community leader in-home care services. We are devoted to quality care and a compassionate approach. We offer you the ability to work for a company that demonstrates community care and places kindness and compassion at the heart of everything that we do.

**Qualifications**:
**To qualify for this role you must have the following**:

- Canadian Work Permit/Permanent Resident/Canadian Citizen. (required)
- Ability to commute and reliable transportation is a necessity as this is an on-site position.
- Experience in administration, communications, or customer service.
- Experience using basic software for scheduling and communications.
- Must like dogs This is a home office and there are multiple dogs in the home.
- Experience in customer service, caregiving, administration, scheduling, or data entry are preferred, although not all are required.

**Job Duties**:
**The majority of the role includes**:

- Answering phone calls from clients and staff.
- Scheduling staff and accommodating schedule changes.
- Calling clients to inform them of scheduling changes.
- Adding new client shifts to the schedule.
- Pairing new clients with the appropriate caregivers for their needs.

**Relevant Skills**:

- A clear and professional phone demeanor.
- Motivation and a driven work ethic to complete tasks in a timely manner.
- The ability to work well independently and as part of a team.
- Tech-savvy adaptability for our diverse software and scheduling programs.
- The ability to prioritize tasks from most to least urgent.
- The capacity to work well under pressure and complete tasks in a timely manner.
- Multitasking and the ability to manage accounts throughout multiple locations.
- Innovative problem-solving skills.

Preference will be given to applicants with experience in administration, scheduling, communications, caregiving, or customer service.

**Perks**:

- Extended healthcare benefits after 3-month probation.
- Vision & Dental care are included in the benefits.
- Home office environment.
- Casual dress.
- Bonuses based on company growth and performance.
- Vacation time.

**Schedule**:

- 8-hour shifts.
- Weekday shifts during office hours 9am-5pm with some flexibility to come in earlier occasionally or flexibility to work an occasional weeknd shift if staff are sick or on holidays.

We look forward to connecting with applicants

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