Retail Store Manager

2 weeks ago


Chilliwack, Canada Magnolia & Oak Full time

This is a full time, salary manager position. You must have full time availability including Sundays, and be flexible with your hours.

Requirements and Responsibilities:

- Oversee daily operations of the store, including sales, inventory management, customer service, and employee performance and productivity.
- Must have a proven track record of being able to develop and build relationships with customers. You need to be the person our customers know, and are excited to see. You must be proffessional, knowledgeable, and a trusted friend to everyone that chooses to shop with us.
- Must be comfortable working alone
- Must be comfortable with Social Media and being a recognized face of our business
- Must have a proven track record of being able to sell. Not in a way that is pushy. You must be able to assist, find, suggest and then sell our customers things that they love; things that make them look good; things that make them FEEL good. Your job is to help our customers fall in love with our store, ensure they have fun, ensure they leave the store with multiple items they will wear often, and tell their friends about. Ensure that every customer leaves our stores with a smile on their face, and a plan to return soon.
- Develop and implement strategies to achieve sales targets and increase profitability.
- Train and supervise store staff, providing guidance and support to ensure excellent customer service. You must be able to sell, but you are also responsible for ensuring employees exceed sales targets as well through coaching and follow up.
- Monitor and analyze market trends to identify opportunities for growth and improvement.
- Maintain a clean and organized store environment. Updating and following up on cleaning lists and secondary duties lists while also completing these tasks at a high level on your own shifts as well
- Ensure compliance with company policies and procedures, for yourself, as well as every other staff member
- You would be fully accountable for day to day operations. This includes ensuring it is fully staffed. You would be the person that employees call in sick to, and it would be your responsibility, no matter what day it is, to ensure the shift gets covered, or go in and cover it yourself and reorganize the schedule to cover yourself on a different day.
- As this is a salary and not hourly position, you are expected to do whats necessary to get the job done and ensure the stores are operating at a high level at all times. You would be the contact person if an employee has a problem or questions.

**Skills**:

- Excellent communication skills to effectively interact with customers and staff.
- Proven ability to manage a team, delegate tasks, and provide constructive feedback.
- Experience in sales management, including setting targets, monitoring performance, and implementing sales strategies.
- Knowledge of marketing strategies to maximize sales and profitability.
- Exceptional time management skills to prioritize tasks while ALWAYS putting the customer first

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Store discount

Supplemental pay types:

- Bonus pay

Application question(s):

- Why do you think you would be a good fit for this job?

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Chilliwack, BC V2P 0J6 (required)

Work Location: In person



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