Design Consultant

2 weeks ago


New Glasgow, Canada Newfold Digital Full time

Roles and Responsibilities:

- Effectively capture accurate and detailed business information, meeting our quality expectations, in order to build their Professional Website or Online Marketing Campaign.
- Manage a book of accounts during the onboarding process providing a seamless customer experience.
- Must be able to multi-task and work well in a fast paced environment.
- Promote the benefits of newly established services to reduce early-life churn and increase customer satisfaction.
- Openly accepts and incorporates qualitative feedback.
- Participates in cross-functional team meetings to improve processes.
- Identify and cross-sell additional professional service offerings based on customer needs.
- Must be available for all shifts including holidays.

Qualifications and Education Requirements:

- Excellent verbal and written communication skills.
- Ability to type 40 words per minute (WPM).
- Detail-oriented, problem solver, and dynamic.
- Dedicated, organized, and team oriented.
- Strong conflict resolution, critical thinking and trouble-shooting skills.
- Basic understanding of Microsoft Word, Outlook and Excel.
- High school (or equivalent) is required.
- College/University degree with 2-3 years professional experience, a plus.


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