Customer Experience Associate

2 months ago

Lower Sackville, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 20

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Nova Scotia

**City (Primary)**
- Lower Sackville

**Work Location**
- 752 Sackville Drive

**Job Expires**
- 10-Feb-2023

  • Customer Experience Associate

    1 week ago

    Lower Sackville, Canada TD Bank Full time

    411328BR Retail Banking - Customer Service Lower Sackville, NS June 8, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 month ago

    Lower Sackville, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 week ago

    Lower Sackville, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    2 weeks ago

    Lower Sackville, Canada Scotiabank Full time

    Requisition ID: 196400 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    7 days ago

    Lower Sackville, Canada TD Bank Full time

    **Work Location**: Lower Sackville, Nova Scotia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service...

  • Customer Experience Associate

    20 hours ago

    Lower Sackville, Canada TD Bank Full time

    Work Location:Lower Sackville, Nova Scotia, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this...

  • Customer Service Associate

    1 week ago

    Lower Sackville, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Print and Marketing Customer Service Associate

    2 weeks ago

    Lower Sackville, Canada Staples Full time

    **Print and Marketing Customer Service Associate - 1242808** Our representatives are expert problem solvers and excellent communicators who can empathize with a customer’s situation and quickly determine their needs and provide resolution. Through navigating multiple systems and resources, representatives provide solutions that focus on exceeding...

  • Print and Marketing Customer Service Associate

    2 weeks ago

    Lower Sackville, Canada Staples Full time

    Our representatives are expert problem solvers and excellent communicators who can empathize with a customer’s situation and quickly determine their needs and provide resolution. Through navigating multiple systems and resources, representatives provide solutions that focus on exceeding expectations of customers. **Start Date**: February 27th,...

  • Customer Experience Representative

    1 week ago

    Lower Sackville, Canada Rentokil Initial Full time

    About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.This role supports our commercial and...

  • Customer Experience Representative

    7 days ago

    Lower Sackville, Canada Rentokil Initial Full time

    About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.This role supports our commercial and...

  • Customer Experience Representative

    3 weeks ago

    Lower Sackville, Canada Rentokil Initial Full time

    About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.This role supports our commercial and...

  • Customer Experience Representative

    1 week ago

    Lower Sackville, Canada Rentokil Initial Full time

    About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.This role supports our commercial and...

  • Customer Experience Representative

    3 days ago

    Lower Sackville, Canada Rentokil Initial Full time

    About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.This role supports our commercial and...

  • Remote Special Order Customer Experience Rep

    7 days ago

    Lower Sackville, Canada Staples Full time

    **Remote Special Order Customer Experience Rep** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise - that's right: we put company’s logos on custom product to showcase THEIR brand! As an unprecedented 11-time winner of the Distributor of the Year...

  • Customer Experience Representative

    24 hours ago

    Sackville, Canada Cannabis NB Full time

    **Customer Experience Representative** **CANNABIS NB** **Customer Experience Representative** (Occasional) CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province. **Our goal **is to deliver a world class customer experience built on good information, a safe high-quality product offering...

  • Cashier/customer Service

    1 week ago

    Lower Sackville, Canada Kent Building Supplies - District 3 Full time

    **CASHIER/ CUSTOMER SERVICE ASSOCIATE** Kent is the largest retail building supply chain in Atlantic Canada. Our mission is to be the best source of home improvement products through superior service, quality products and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. Kent is...

  • Store Associate

    2 weeks ago

    Lower Sackville, Canada Giant Tiger Full time

    Compensation Grade: Grade 1 - Stores **Job Description**: About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years...

  • Paint Associate

    2 weeks ago

    Lower Sackville, Canada Kent Building Supplies - District 3 Full time

    **Paint Associate** **Kent is the largest retail building supply chain in Atlantic Canada. Our mission is to be the best source of home improvement products through superior service, quality products and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values.** **Kent is locally owned and...

  • Retail Sales Associate/ Office Administrator

    3 weeks ago

    Lower Sackville, Canada Aqua Master Halifax Full time

    Aqua Master Halifax is looking to add a dedicated retail sales associate to our team. Aqua Master Halifax is a family-owned local business that specializes in pool and hot tub products and services with an emphasis on customer satisfaction through a quality customer experience. Growing our customer service team gives us opportunities to ensure our customers...