Conventional Transit Operator

2 weeks ago

Edmonton, Canada City of Edmonton Full time

**Conventional Transit Operator**

**Job Number***:
**45977**

If you are customer-service-oriented and have a passion for serving the community, put yourself in the driver's seat of a rewarding and challenging career with Edmonton Transit Service

A Conventional Transit Operator’s success is measured by their ability to provide service with a respectful, inclusive and service-minded style. They have an important role in influencing how people feel about the City of Edmonton. With a focus on the City of Edmonton’s Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, the Operator will:

- Communicate clearly, respectfully and inclusively with diverse community members
- Navigate a variety of challenging and complex customer interactions respectfully while multitasking to ensure the safety of the passengers at all times
- Safely operate a 30’, 40’ or 60’ transit vehicle in high-density rush hour traffic and all weather conditions
- Follow defensive driving guidelines, local traffic laws and ETS regulations and standards
- Follow maps to meet timed schedules while transporting passengers on predetermined routes
- Monitor fares and provide transit information
- Check the bus for operational readiness
- Perform scheduled daily assigned work that includes a variety of shifts, including split shifts, evenings, weekends and holidays
- Contribute to Edmonton Transit Service's professional image by demonstrating safe, responsible and ethical behavior in all activities

Visit ETS Jobs & Careers to hear from our team members about their rewarding career with Edmonton Transit Service

**Qualifications**:

- Grade twelve (12)/GED or an equivalent combination of training and experience
- License Requirements:

- Valid Alberta Class 5 driver's license or provincial equivalent (non-probationary & non-graduated)
- Applicants must have held a valid license for the last five (5) consecutive years
- Driver’s Abstract Requirements:

- **MUST** provide a minimum 5-year Driver's Abstract meeting all of the following criteria:

- No more than three (3) demerits (or equivalent) and no more than one (1) moving violation within the last five years
- No past or pending license suspensions or Criminal Code suspensions or convictions within the last 5 years
- Non-driving related suspensions of registry services, if indicated, must show a reinstatement date
- Demerits reduced by attending a defensive driver training course will not be accepted
- A 5-year driver's abstract must be obtained within 14 days of the Driving Assessment appointment
- Demonstrated ability to communicate clearly, inclusively and respectfully with diverse members of the public
- Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
- Demonstrated experience dealing with the public in a position that requires excellent interpersonal, problem-solving, conflict resolution and independent decision-making skills
- Sufficient ability to understand, speak and write English to comprehend Edmonton Transit policies, effectively communicate with the traveling public and report on incidents involving safety and/or service. Knowledge and ability to navigate through languages other than English or American Sign Language (ASL) would be considered an asset
- Ability to exercise initiative and judgment in a variety of traffic and emergency situations
- Excellent map reading skills with the ability to adapt quickly to frequently changing schedules
- Knowledge of local/provincial traffic laws and regulations
- Basic computer skills to engage with on-board navigation
- Police Information Check including a Vulnerable Sector check satisfactory to the City of Edmonton
- Pre-employment medical examination and a Functional Abilities Assessment Evaluation (F.A.R.E.) satisfactory to the City of Edmonton
- Provide Q endorsement/air brakes certification **PRIOR** to the start of training
- Selected applicants must pass all applicable assessments and testing
- Successful applicants must be willing to work a variety of shifts; including split shifts, evenings, weekends and holidays
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture.

**ASSETS**:

- Minimum of one (1) year of customer service experience that includes experience dealing with the public (face-to-face)
- Minimum of one (1) year continuous professional driving experience
- Knowledge of City of Edmonton geography (la

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