Banquet Captain

**BANQUET CAPTAIN**

Nestled on 9.5 wooded hectares in the west end of Ottawa, Aquatopia Conservatory is a gorgeous award-winning wedding & events facility ranked by Wedding Bells magazine as one of Canada’s Top Ten Loveliest Venues, and the location for the Season 2 Finale for the internationally syndicated CTV reality TV series ‘Where To I Do?’, hosted by Canadian Designer Tommy Smythe.

Aquatopia’s unique contemporary architectural design, lush foliage, and aquatic features, create a year round indoor working ecosystem with a positive sense of place that make Aquatopia the ideal venue for weddings, private culinary events, parties, and celebrations.

Our team is a vibrant, diverse yet cohesive group who support, engage with one another, and thoroughly enjoy working together.

**Role Summary**:
The Aquatopia Banquet Captain works collectively with our culinary team to design, coordinate, create and execute all food & beverage front-of-house elements for every Aquatopia event with one goal in mind: to ensure that every event is a success, delivering a high level of quality & service, and exceeding client expectations. The Aquatopia Banquet Captain must demonstrate a willingness to manage all creative, planning, production, and administrative elements with exceptional attention to detail and highly developed organizational skills.

**Roles and Responsibilities**:

- _Manage Service Staff:_ recruiting, scheduling, training, biannual job performance reviews, ensuring front-of-house employee development and safety. Plan, direct, and supervise all front-of-house food & bar service activities for a full service, high-end wedding & events venue.
- _Event Production:_ oversee all food & beverage related set-up & tear-down of tables, chairs, linens, tableware, stemware, barware, cruetwares, and front-of-house food service equipment for all events produced at our facility.
- _Menu Development:_ assist our Executive Chef in leading food tasting events, and creating custom menus when required.
- _Quality Control: _ensure food quality and consistency standards are met, cleanliness of food service facilities are maintained, staff are properly trained & qualified, and administrative systems are accurate and complete.
- _Food Presentation_: assist in creating decorative plating options & food displays developed by our Executive Chef that delight and entertain our clients in order to set Aquatopia apart from other venues in the wedding & events industry.
- _Safety and Sanitation:_ maintain an impeccably clean facility; report all needed repairs and routine maintenance of kitchen & food service equipment; work closely with Public Health Inspectors to ensure safety standards are met.
- _Supply Management:_ follow systems for planning, purchasing, receiving and inventory of all food & beverage supplies required for the production of events at Aquatopia.
- _Leadership:_ lead by example and through continuous coaching to maintain a positive & professional workplace culture, and actively encourage a positive environment for continuous improvement.
- _Human Resources_: source, interview, hire (and if required, terminate), train and manage all staff needed to fulfill the front-of-house service needs of every Aquatopia hosted event.
- _Finance:_ adhere to departmental budgets with regard to payroll and production costs; provide post-event reporting of event metrics to monitor and track productivity and effectiveness.

**Skills/Competencies Qualifications**:

- A minimum of five (5) years food industry experience, with at least three (3) years experience in a food & beverage management capacity in the wedding & events industry, or a major hotel or event venue.
- Strong knowledge and understanding of all aspects of food & hospitality sector.
- Must be an effective leader, manager, trainer, coach, and administrator with excellent organizational abilities and excellent interpersonal written & oral communication skills.
- Post secondary education and/or formal mentorship training in the culinary arts and/or hospitality management.
- Proficiency in Microsoft Office.
- Confident in a leadership capacity with the ability to act calmly during adverse and unexpected circumstances.
- Effective at problem solving and decision-making with good insight and judgment.
- Strong initiative and client service orientation.
- Ability to use sound judgment, discretion and professional integrity.
- High energy, positive, professional attitude, pride in work.
- Business minded with an appreciation for the financial aspects of the food industry.
- Available for evening and weekend work.
- Must be able to multi-task in a busy environment, often with distractions.
- Must possess G2 driver’s licence.
- Applicant must currently reside in Canada as a landed immigrant or a Canadian citizen.

Pay: $23.75-$26.50 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Company events
- Discounted or free food

Flexible Language Requirement:

- French