Medical Receptionist

**Medical Office Receptionist Job Responsibilities**:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Medical Office Receptionist Job Duties:

- Welcomes patients in person or on the telephone; answering or referring inquiries.
- Optimizes patients and practitioners time, by scheduling appointments and treatments.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.

Medical Office Receptionist Skills and Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
- Medical Administrative Diploma or background with equivalency of 3 years+ experience in administration.
- Experience with Insurance, Private/ Extended Health Care and Motor vehicle Accident benefits is an Asset.
- Advanced Computer skills, Microsoft Word, Excel,Hcai,Telus.
- Knowledge of universal scheduling preferred
- General knowledge of WSIB protocols and POC billing.

Michelle Rioux

Clinic Manager

**Job Type**: Permanent

**Salary**: $15.50-$20.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person