Account Manager

2 weeks ago

Calgary, Canada PSD Full time

**About PSD Citywide**

PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. PSD has developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.
- Driving a full sales cycle within our customer base - achieving or overachieving on your sales targets
- Managing and growing your territory and maximizing revenue, while building future sales pipelines
- Produce recommendations based on customer pain points - educating customers on industry trends and best practices while taking into consideration the financial and strategic realities of the customer
- Support customer retention by maintaining communication with new and existing customers
- Negotiate PSD proposals, contracts and charters that are consistent with existing business operations
- Deliver virtual and onsite presentations for senior municipal government officials pertaining to enterprise asset management and budgeting services
- Closing new business deals by coordinating requirements; developing and negotiating contracts and integrating contract requirements with business operations
- Constantly improve level of knowledge pertaining to PSD products and services as well as emerging market demands and competitive activity
- Attend Municipal conferences to develop new client relations and maintain a relevant presence within the field
- Utilize Salesforce to manage sales opportunities, action items and campaigns
- Onsite client relationship building across North America
- Travel will be required in this role across North America

**Qualifications**
- Post Secondary Degree or Diploma in relevant area (Business, Finance, Marketing etc.)
- 2-3+ years of experience managing and closing complex sales cycles preferably in a SaaS software or technology environment
- Effective listening and the ability to draw insights and develop opportunities from client meetings with Senior Managers of cross functional teams
- Highly motivated, self-directed and committed to delivering exceptional customer satisfaction
- Goal oriented individual with a proven ability to drive strong business results
- You're organized and analytical and have the ability to identify and eliminate sales obstacles creatively and quickly
- Experience with managing and coordinating all aspects of the sales process from proposal writing and senior level presentations to effective closing
- Effectively using the sales CRM tool (Salesforce) to manage pipeline
- Your customer facing skills (written, verbal, and presentation) are impeccable
- Previous experience working with municipalities or local governments would be considered an asset
- Ability to quickly learn and then communicate the value of new PSD methodologies, products and services
- The ability to travel internationally and hold a valid G class driver's license

**Recruitment Process**

**Phone Interview**

If you are invited to a screening interview you will discuss your experience with one of our People & Culture team members. This interview is an opportunity to get to know a little more about the company, the type of work we do and impact we have.

**Virtual Interview**

**Employee Perks**
- Competitive Salaries
- Comprehensive Benefits Package
- Company Matched RRSP Contributions
- Flex Hours & Paid Time off
- Social and Charity events and initiatives

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