Casual Residential Support Worker

6 months ago

Ottawa, Canada St Mary's Home Full time

**Reporting to**:_Residence Manager_

**About us**

St. Mary’s Home is a not-for-profit charitable organization serving the Ottawa area and beyond. SMH has continuously and responsively served pregnant youth in Ottawa since 1933. Specialized residential and community support services are provided to marginalized young pregnant women (ages 12-25), young parents and their children. The approach is holistic, grounded in a strong commitment to strengthen and build upon the personal resilience of each individual.

**1. PROGRAM FACILITATOR**
- Welcomes and orients new resident/participant to the residence
- Complete pre-intake, Day 1 and/or 2 intake tasks, enter parent in to HIFIS
- Review and update all participants case-files, appointments, weekly goals
- Complete all tasks within EMHware, and review parent profiles to ensure they are up to date
- Complete Housing Application submissions
- Responsible to ensure participant participation in **Parenting Readiness **and **Parenting Programs**:

- Collaborate with case-manager to ensure that Parenting Service Plan is completed a month prior to due date
- Implementation of Parenting Service Plans
- Support and monitor participants in achieving all goals within the Parenting Service Plan
- Support participants to develop a **Birth Plan** a month prior to due date
- Develop frequent formal and informal programs for participants to participate in at the residence: e.g. personal care, maintenance, independent living, baby care, cooking skills, games, crafts etc.
- Additional duties as assigned by SMH as required

**2. PARENTING SUPPORT FACILITATOR**
- Primarily work as **parent support** on the “floor” during assigned shifts
- Supports participants in integrating the **Parenting Readiness** and **Parenting Program** daily
- Actively promote **positive parent-infant interactions**; including parent-infant play and attachment
- Support participants with their direct baby care skills; teaches participants to understand their infants’ emotional cues
- Provide breast-feeding support to participants
- Support participants to develop a routine for themselves and their infant/s and to develop a **Parenting Lifestyle** including “wake up” for participants
- When possible participate in Residential Client Service Meetings and Residential House Meeting
- Support **positive residential dynamics** through activities, such as, crafts, recreation, celebrating special events/holidays and opportunities for positive in person client interactions
- Encourage participants to develop and maintain a **positive parenting routine** with their baby including helping participants to manage their baby’s day and evening routines
- Support and assist participants with applying/practicing basic baby care skills that **promote their babies’ health, safety and development**:

- Respond to parent conflicts and provides conflict resolution as needed
- **Make referrals** to case-manager, SMH centre support staff and/or other community agencies
- Assist with meal preparations as required
- Additional duties as assigned by SMH as required

**3. HEALTH AND SAFETY FACILITATOR**
- Responsible for the **immediate safety** of the participants, babies, staff and building: conducts building checks, reports anomalies and potential safety concerns as per protocol
- Responsible to ensure that the residence and bedrooms meet Fire, Health and Safety Standards at all times
- Responsible to complete **full disinfecting **and day cleaning rotation as per schedule or as needs require**, including facility cleaning and all common use baby equipment/toys according to Public Health mandated guidelines and Residential Guidelines. There are additional cleaning duties on weekend shifts as scheduled
- Carry out full room cleans when a participant moves out; including sanitizing and ensuring the room is ready for the next move in; room cleaning can be done between 8 am and 8 pm any day of the week
- Implement **SMH on-call procedure guidelines** at all times, and communicate with SMH On-Call as directed in policy and alerts the necessary authorities in the event of a health, safety or security issues at the residence
- Dispense medication as per policy and procedures of SMH as required
- Responsible to ensure that the working environment has a clean and organized appearance, and take the initiative to rectify any issues
- Demonstrate understanding, applies and upholds all **St Marys Home** and **Residential Policies and Procedures**:

- Leave common office and living spaces clean and sanitized, removing all garbage each shift
- Additional duties as assigned by SMH as required

**4. TEAM CONTRIBUTOR**
- Responsible to complete all required forms and documentation as per established protocols
- Responsible for the completion of all admission and discharge parent documentation
- Complete shift changes and case review when required
- Responsible for bed linen laundry, overseeing linens, sorting donations and gifts
- C

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