Dining Services Manager

3 weeks ago

Victoria, Canada Compass Group Canada Full time

**Position: Dining Services Manager - Berwick Royal Oak**

**Working schedule: Tuesday to Saturday (9:30am to 6:00pm) (approximately) Great Work / Life Balance**

**Salary: $53,000**

**Additional benefits: 3 weeks vacation, excellent healthcare benefits, RRSP matching plan.**

Since 1989 Berwick Retirement Communities has been offering quality retirement living in several residences across BC. We are proud to be island Owned & Managed.

**Berwick Royal Oak **retirement community and Marquise Hospitality is looking for a **Dining Services Manager **who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional grow_th_**.**_

**Can you bring 5 star quality standards to a growing industry?**

**Are you looking to make a difference in your day to day work?**

**Are you a willing to go above and beyond to ensure the site remains an industry leader?**

**Are you dedicated to developing a team and leading with a hands on approach?**
- **What’s in it for you?**_
- If you are looking for a stable, growing organization that can help you launch a career with endless advancement opportunities, you belong at Marquise.
- Marquise offers a wealth of training and development opportunities and career pathing puts you in control of your future.

**Job Summary**:

- Now, if you were to come on board as one of our **Dining Services Manager,** we’d ask you to do the following for us:
To ensure a high standard of service, appearance and hospitality in all dining areas, including the Dining Room, Bistro, Shield & Dragon (Pub), BRIO (Licensed Care Unit) and Private Dining Rooms, within Victoria’s premium retirement community, Berwick Royal Oak.
- Have an on floor presence during all meal periods. (including breakfast, lunch and dinner)
- Manage and oversee all front of house operations.
- Respond efficiently and professionally to resident feedback, both positive and negative.
- Recruit, hire and train front of house associates.
- Submit weekly payroll, purchasing and inventory reports.
- Monitor standard operating procedures and initiate corrective actions where necessary.
- Set-up, delivery and pack-down of service for a variety of special events and dinners.
- Delivery of associate ongoing training/coaching, probationary and annual reviews.
- Work with HR Advisors to create and issue all front of house related disciplinary actions.
- Attend weekly meetings as required.
- Other duties as outlined by the Director of Hospitality Services

Think you have what it takes to be our **Dining Services Manager**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Minimum of three years experience in a food services supervisory role.
- Passion for customer service.
- Strong interpersonal skills when mentoring, coaching or disciplining an employee.
- Flexible and able to embrace and adapt to changing dynamics.
- Willingness to go above and beyond in order to provide excellent customer service.
- Strong attention to details.
- Strong communication skills.
- Knowledge of wine and table service etiquette.
- Computer knowledge; Microsoft Excel, Word, Outlook and internet navigation.

**Important note**:A satisfactory Criminal Record Check is a condition of employment. Tuberculosis Screening Test results will also be required.**

**Salary**: $53,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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