Venue Captain

**VENUE CAPTAIN**

**Duration**:15 - 40 hrs/week from July 19-30, 2023; various positions available
**Pay Rate**: $15.50/hr

**Job Type**: Part-time
**Start Date**:July 19, 2023 (plus 2-3 training shifts end of June/early July 2023 to be confirmed)
**Application Deadline**: June 15

Hamilton Fringe Festival is currently seeking Venue Captains for paid positions beginning July 19th, with some training and venue orientation sessions to be scheduled in late June / early July. Reporting to the Box Office Manager(s), these individuals will supervise and coordinate all Front-of-House and Box Office procedures onsite at one (1) of ten (10) 2023 Hamilton Fringe Festival venues across town.

**Key Areas of Responsibility**
- Collecting Box Office materials from the Hamilton Fringe office at the beginning of each shift and returning them at the end of day.
- Operating Ticket Sales Software on mobile devices and laptops.
- Ensuring that all Box Office paperwork is completed accurately for performances.
- Training and supervising two to three volunteers for each shift.
- Determining and tracking house count and e-ticket count for each performance.
- Addressing Hamilton Fringe Festival patrons with a scripted pre-show speech
- Creating an overall positive and safe theatre experience for patrons, volunteers, and artists.
- Oversee COVID-19/Health & Safety protocol and set up in each venue as necessary.

**Professional Qualities and Skills**
- A positive outlook and a passion for the arts scene in Hamilton.
- Demonstrated leadership skills as well as an ability to work as a member of a dedicated team.
- Excellent communication and customer service skills.
- Experience with cash handling and confidence with basic mathematical transactions.
- Ability to problem-solve under pressure while maintaining a friendly demeanour.
- Experience working in a box office, a valid driver's license, and first aid certification will be considered strong assets.
- Experience working with COVID-19 public protocols is helpful.

While we thank all applicants, only those chosen for an interview will be contacted.

**Job Type**: Casual

**Salary**: $15.50 per hour

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2023-06-15
Expected start date: 2023-07-19