Npi Project Manager
3 months ago
The NPI Project Manager will manage client relationships and own the product’s performance, costs, and timelines to deliver the complete product experience and ensure client satisfaction. The ability to foster and build relationships, actively listen, solicit critical information, and respond to technical engineering requirements and client feedback is essential to the position's success.
The role will focus on bringing StarFish and all its departments together with our clients and vendors to ensure timely and successful product launches, low to medium-volume production, ongoing engineering changes, and cost-reduction activities through the commercialization process. The NPI Project Manager will motivate diverse, cross-functional teams in a creative and collaborative consulting environment. Reporting to the Director of Program Management, the NPI Project Manager oversees strategic plans for the successful commercialization and ongoing post-transfer support of our client’s products.
Join us to help navigate these complex challenges that make a real difference in millions of lives worldwide. Your work will not just be a job but a mission to improve patient care and potentially save lives, which is both noble and impactful. Your role as an NPI Project Manager is crucial to our mission, as you will directly contribute to developing and delivering medical devices that can significantly improve patient outcomes and even save lives.
- StarFish Medical_ is a product development and low-volume contract manufacturing Consulting Firm strongly emphasizing collaboration. We focus on medical devices and laboratory test equipment, which are complex electromechanical systems requiring our engineers and designers to work closely together. If you thrive in a collaborative environment and enjoy working as part of a team, then StarFish Medical is the place for you. As an NPI Project Manager, you will be part of a dynamic, cross-functional team, working closely with engineers, designers, clients, and vendors to bring innovative medical devices to market.
At _StarFish Medical_, you'll be part of an award-winning, multi-disciplinary development team that delivers elegant solutions, exceptional customer service, and final products that enable our customers' commercial success. If you are looking for a workplace where you can make a difference and be recognized as a difference maker, then StarFish Medical is the place for you. Here, your contributions will be valued, and you'll have the opportunity to grow professionally and personally, significantly impacting the lives of millions worldwide.
**Salary & Benefits**
The annual base salary for this role is listed below.
**Location**
Victoria, BC.
**Base salary range is between**
**Benefits of working at StarFish Medical**
An exciting career working with a genuinely talented and ambitious team, combined with:
- The opportunity to work on groundbreaking technology.
- Award-winning culture with deep-rooted Guiding Principles.
- Profit-sharing program.
- Excellent company-paid benefits package.
- Paid vacation and sick leave, including a "vacation purchase program" to take more time off.
- Monthly All-hands meetings.
- Active social committee.
- 50% BC Transit.
- Shower facilities for midday runs or biking to work; Victoria offers Galloping Goose access close by.
- The location offers free parking on-site or around the premises.
**What You'll Be Doing**
- Serve as clients' primary point of contact, fostering trust-based solid relationships.
- Ensure overall client satisfaction by ensuring the customer experience meets or exceeds StarFish standards.
- Establish a deep understanding of the client’s strategic direction and work to align and support all activities required for our client’s success.
- Lead and coordinate project activities, working toward milestones and ensuring alignment with project plans and goals.
- Collaborate effectively with cross-functional teams, including Product Development, Quality Assurance, Regulatory, and Production, to ensure seamless project execution.
- Maintain a focus on quality throughout the project lifecycle, ensuring adherence to regulatory standards and internal quality control processes.
- Plan and coordinate client deliverables and product shipments with the Manufacturing team.
- Oversee all product improvements that align with customer needs, such as cost reduction, reliability improvements, product quality improvements, obsolescence, regulatory changes, and other design enhancements.
- Single point of contact for customers concerning adjudicating change requests, including jigs & fixtures, manufacturing equipment, DHR updates, shipments, NCRs, deviations and RMAs.
- Ensure sustaining and design change control activities are quoted accurately and completed on time and within budget.
- Oversight of the design transfer process from product development to manufacturing engineering, including launch gates.
- Identify opportunities fo
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