Retail Store Associate

2 days ago

Hamilton, Canada Wild Fork Canada Full time

The Opportunity

As a Wild Fork Retail Store Associate AKA Sales Leader, you are enthusiastic and passionate about Customers and Wild Fork products. You are a Brand ambassador with an Entrepreneurial spirit. Your focus is to create and provide a memorable experience for all our guests. You will be trained to have the highest level of product knowledge to provide customers with recommendations on their favorite dish and protein.

**What you will do**:

- Educate consumers on the Wild Fork Brand and the Wild Fork Way processes.
- Become a product and culinary expert (Personal Chef) by educating and giving full effort to provide great recipes and tips on how to pick products and cook.
- Provide a butcher friendly shopping experience by personalizing every step of the way.
- White glove service throughout customer shopping journey and check-out process; deliver an experience to remember.
- Perform regular stock replenishment duties, product rotation, store standards, consistent presentable conditions, and housekeeping.
- Process customer e-commerce online orders (Pick & Pack) and oversee timely product hand out for deliveries.
- Must be able to work in an ambient and very cold environment (Freezer) - Push/Pull pallets and racks, receive, organize, process shipments, and perform monthly inventory/cycle counts.
- Ensure proper inventory control to maximize product freshness and availability,
- Performs other related duties as assigned.

**What you bring**:

- 3 years of customer service experience in retail, brand, hospitality, or restaurant
- Work with integrity as a TEAM toward a common vision
- Be determined and deliver superior results with great sense of urgency.
- Time management and prioritization.
- Treat it like you own it - Take ownership and responsibility to never give up.
- Acts with respect and values other opinions.
- Strong cognitive skills including problem analyzing.
- Excellent organizational and multitasking skills
- Show ownership, dependability, and commitment.
- Ability to meet seasonal peaks, workloads, and deadlines.
- Available to work Fulltime, a flex schedule, working a variety of hours, which can include early mornings, evenings, weekends, and holidays if required.

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