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4 months ago

Toronto, Canada Saisethsons Hospitality Group Inc. Full time

As a Team Member at Tim Hortons, your top priority is guest satisfaction

We are currently hiring Full-time/ Part-time team members in multiple locations

**As part of our team we offer you**:

- Hospitality & Leadership Professional Training & Development Programs.
- An opportunity to become certified binder champion after 3 months
- Management Development Program for an Expedited Career Advancement and Growth.
- Flexible working hours.
- Free and discounted products.

**What to expect in your role as a team member**:

- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Cleaning of the production area and back of the house area on a daily basis.
- Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
- Maintain cleanliness of equipment each shift.
- Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

**REQUIREMENTS**
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
- Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.
- Flexible availability is preferred