Plumbing Project Coordinator/quotations Specialist

5 months ago

Port Coquitlam, Canada Bartle & Gibson Co. Ltd. Full time

**Project Coordinator/Quotations Specialist - Plumbing**

Are you sales oriented?

Do you enjoy working with customers to better understand their needs and ensure a smooth sales process?

Are you successful at building instant rapport and achieving customer satisfaction?

Do you have experience working with and purchasing from vendors and manufacturers?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson

We are currently in search of a career-orientated person to join our team. This position handles project management, plumbing inside sales and quotations for our customers. The position operates in a dynamic, and rewarding environment.

You have the **plumbing experience** to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential

**WHY WORK FOR US**
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**Supplying the right solutions at the right time with our expert customer care throughout Western Canada.**OUR VISION**Be the preferred wholesaler by providing superior customer experiences.

**DUTIES AND RESPONSIBILITIES**
- Responding to inquiries and processing incoming calls and orders
- Work with quotes team and transition won jobs into orders.
- Work with vendors, manufacturers and the outside sales team to ensure the customers receive their project material on time.
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system
- Sourcing materials for customers when currently not in stock
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow-up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Supporting Counter Sales and handling returns as required
- Working closely with others to ensure customer needs are met
- Other duties as required**SKILLS AND COMPENTENCIES**
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education **required**:

- Post-Secondary courses in Plumbing **preferred**:

- Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
- Knowledge of the electrical industry or a background in plumbing products would be considered an asset

BG01

Location: 1458 Mustang Place, Port Coquitlam, British Columbia V3C 6L2

**Salary**: $50,000.00-$60,000.00 per year

Work Location: In person

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