Automotive Claims Adjuster

4 months ago

Tillsonburg, Canada PMI Alliance Group Full time

**Job Opportunity: Automotive Claims Adjudicator at PMI Alliance Group Inc.**

**Location**: Tillsonburg, ON
**Position**: Full-Time, Permanent
**Company**: PMI Alliance Group Inc.

PMI Alliance Group Inc., a rapidly growing automotive warranty company in Tillsonburg, ON, is seeking a dedicated and skilled **Automotive Claims Adjudicator** to join our team. This is a fantastic opportunity for someone with a strong background in the automotive industry who is ready to transition from a hands-on role to an office-based position.

**Key Responsibilities**:

- Evaluate and adjudicate automotive warranty claims in accordance with company policies and industry standards.
- Communicate effectively with customers, service advisors, and mechanics to obtain necessary information and clarify claim details.
- Provide exceptional customer service by resolving claims efficiently and professionally.
- Utilize strong problem-solving skills to negotiate and resolve claims disputes.

**Qualifications**:

- Certificate of qualifications in the Automotive Mechanical field or experience as an Auto Mechanic or Service Advisor.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a focus on client satisfaction.
- Proven negotiation and conflict resolution abilities.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Good computer literacy and proficiency with relevant software.

**What We Offer**:

- Competitive salary based on experience and a comprehensive benefits package.
- A dynamic work environment within a consistently growing company.
- A balanced work-life schedule with a 35-hour work week and no weekends.
- Opportunities for career development and advancement.

**We Are Willing to Train**
If you have mechanical experience but no claims experience, we are willing to provide training to help you transition into this role.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Mechanical knowledge: 5 years (preferred)

Work Location: In person

Expected start date: 2024-09-15

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