Automotive Claims Adjuster
4 months ago
**Job Opportunity: Automotive Claims Adjudicator at PMI Alliance Group Inc.**
**Location**: Tillsonburg, ON
**Position**: Full-Time, Permanent
**Company**: PMI Alliance Group Inc.
PMI Alliance Group Inc., a rapidly growing automotive warranty company in Tillsonburg, ON, is seeking a dedicated and skilled **Automotive Claims Adjudicator** to join our team. This is a fantastic opportunity for someone with a strong background in the automotive industry who is ready to transition from a hands-on role to an office-based position.
**Key Responsibilities**:
- Evaluate and adjudicate automotive warranty claims in accordance with company policies and industry standards.
- Communicate effectively with customers, service advisors, and mechanics to obtain necessary information and clarify claim details.
- Provide exceptional customer service by resolving claims efficiently and professionally.
- Utilize strong problem-solving skills to negotiate and resolve claims disputes.
**Qualifications**:
- Certificate of qualifications in the Automotive Mechanical field or experience as an Auto Mechanic or Service Advisor.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a focus on client satisfaction.
- Proven negotiation and conflict resolution abilities.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Good computer literacy and proficiency with relevant software.
**What We Offer**:
- Competitive salary based on experience and a comprehensive benefits package.
- A dynamic work environment within a consistently growing company.
- A balanced work-life schedule with a 35-hour work week and no weekends.
- Opportunities for career development and advancement.
**We Are Willing to Train**
If you have mechanical experience but no claims experience, we are willing to provide training to help you transition into this role.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- Mechanical knowledge: 5 years (preferred)
Work Location: In person
Expected start date: 2024-09-15
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