Surveillance Operator

**Full Time Surveillance Operator**

This position is responsible for directing daily surveillance observations and ensures operational effectiveness in order that the Casino complies with the policies and procedures of BCLC (British Columbia Lottery Corporation) and SEM Resort Ltd Partnership. It would be important to ensure that Surveillance Operators understand and follow the appropriate policies and procedures and all in house operating procedures. As well as the requisite coaching, discipline and training of said employees in a tactful, respectful and development way. It would also be important to have the ability to build effective networks with people, such as the RCMP, BCLC and GPEB personnel inside and outside the organization to give and receive information and to accomplish work objectives.

**Qualifications**

Must be 19 years or older in order to work in the Casino.

Criminology or criminal justice diploma or related diploma or service in the armed forces or the RCMP would be considered and asset.

Minimum of Grade 12. An acceptable combination of education, related training and/or experience may be considered.

Previous work in Surveillance, Security and or Casinos is an asset.

Previous supervisory experience would be considered an advantage.

**Competencies**
- Strategic thinking skills with strong business acumen as it relates to planning, performance monitoring and the implementation of operational programs and provide recommendations to Surveillance Manager
- The ability to keep one’s emotions under control and restrain negative actions when provoked, when faced with opposition or hostility from others, or when working under conditions of stress
- The ability to identify the resources needed to achieve an organizational goal and to organize and direct these resources to ensure achievement of the goal.
- The ability to gain others’ support for ideas, proposals and solutions and to get others to act to advance the organization’s objectives
- Ability to assist Manager in consistently leading, building and managing a diverse team to deliver outstanding results.
- Ability to communicate complex information to a variety of audiences using excellent written and verbal communication skill
- Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with policies and procedures, and has a willingness to learn
- Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
- The ability to document events
- Must always be able to maintain confidentiality
- Investigative skills

**Conditions of Employment**:
**Application Process**:
St. Eugene offers a competitive compensation and benefits package. Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications.

**Job Types**: Full-time, Permanent

**Salary**: $20.19 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Work Location: In person