Bilingual Trauma Counsellor

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Bilingual Critical Incident Specialist

Anywhere in Canada

Permanent Full Time

Hybrid (remote and onsite)

The opportunity:
Responsible for delivering onsite, telephonic and virtual Critical Incident Stress Management intervention after a traumatic workplace event, as well as consultation for CIR and related services.

Why join TELUS Health:

- Four weeks of vacation and two well-being days to support work/life balance;
- Flexible benefits plan that fits your individual and/or family needs, eligible as of first day of employment;
- Paid professional development days and clinical supervision to support your growth;
- Professional membership allowance;
- Pension plan to help you reach your retirement goals;
- One volunteering day/year to support a cause that's important to you;
- Work environment that supports diversity and inclusion.

What you will do:

- Support clients virtually in the immediate aftermath following a traumatic workplace event;
- Provide a preliminary assessment of a presenting workplace situation, and coach managers as required;
- Organize traumatic event support services by interacting with internal clients, external clients and affiliate providers;
- Manage the administrative requirements as dictated by the Trauma team;
- Occasionally travel on-site to deliver defusing, debriefing or on-site support for terminations/downsizings;
- Facilitate interventions within a corporate environment.

Who we are looking for:

- Master’s Degree in Counselling, Psychology or Social Work;
- Registration with professional College (when available) or Counselling Association;
- Bilingualism in English and French is required;
- Minimum 3 years of clinical experience;
- CISM, CISD or Psychological First Aid training or EMDR certification is an asset;
- Demonstrated crisis management skills and ability to provide crisis solutions to clients;
- Group counselling or facilitation experience is an asset;
- A valid driver's license is required.

Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.

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