Dispatch Planner

**Dispatch Planner**

Fisher Transport Limited, is a family owned business that specializes in the movement of bulk liquids since 1962. We are searching for a **Dispatch Planner** to join our team in Milford,NS. If you are a person who takes pride in their work and strives each day to grow professionally then Fisher Transport is the company to support that journey.
- Previous experience either in a Dispatch role, or within logistics / transportation industry
- Knowledge of DOT regulations and compliance
- Excellent communication and interpersonal skills.
- Ability to work in a team based, collaborative work environment.
- Ability to prioritize in a fast paced environment, in order to make difficult and time sensitive decisions to support business objectives and customer needs.
- Problem solving skills, strong analytical skills, excellent computer skills including proficiency with Microsoft Office, attention to detail and effective time management.
- Previous experience working with bulk liquid transportation, Axon Transportation Software and E-Logs would be all be considered assets.

**The primary duties & responsibilities**:

- The Dispatch Planner is responsible for scheduling of drivers and appropriate transport equipment to fulfill customer order requests.
- Manage a team of professional drivers ensuring all company policies, regulatory and customer requirements are met and loads are scheduled in the most efficient and cost effective manner.
- Receive and respond to order requests from customers in a timely fashion and prioritize those for scheduling purposes.
- Monitor driver progress and update the schedule and customers as required based on unexpected changes
- Provide assistance to drivers as necessary for loading and unloading activities. Contact shippers and or customers as required to facilitate loading/unloading activities.
- Documentation of all customer order and driver trip activity in our Transportation software (Axon) necessary in order for accurate billing and driver settlements to take place.
- For border crossings, ensure all cross-border documentation is obtained and sent to the appropriate parties involved in ensuring our drivers and cargo can cross the border efficiently.
- Ensure all necessary transportation permits and other regulatory and compliance requirements are met for each scheduled load.
- Coordinate with drivers and the maintenance department to schedule equipment as necessary for planned maintenance and unexpected breakdowns.
- Participate and provide communication within regular management meetings as to the performance and other KPI’s relevant within the oversight of the role

**Compensation**:
, Permanent

Schedule: 4-on, 2-off schedule with after-hours phone coverage

**Job Types**: Permanent, Full-time

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

**Experience**:

- dispatching: 2 years (preferred)

Work Location: In person