Hardware Installation Technician

Education: College/CEGEP
- Experience: 2 years to less than 3 years
**Work setting**:

- Relocation costs covered by employer
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Supervision**:

- 1 to 2 people
**Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Handling heavy loads
- Manual dexterity
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Financial benefits**:

- Mileage paid
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week