Sales Associate Iii

2 months ago

Richmond, Canada Stuart Weitzman Full time

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for it's artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

**Job Title: Sales Associate, North American Retail**

**Primary Purpose**: Delivers customer experience to assist in achieving store’s and individual’s sales plan.

**The successful individual will leverage their proficiency in sales to**
- Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus.
- Demonstrate strong communication, adaptability, and flexibility to change based on needs of business.
- Strong drive for result, especially in achieving individual sales goals.
- Deliver a bold, energetic, purpose-driven customer experience.
- Stay current with the market competition, fashion trends, and client shopping behaviors.
- Consistently and in a timely manner completes all types of operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Stuart Weitzman’s standards.
- Creates personal sales and clientele strategies in partnership with the management team.
- Drives business through clientele, sourcing new customers and maintaining on-going loyal relationships with customers.
- Adaptable and flexible to change based on business needs.
- Processes shipments as needed.
- Replenishes inventory on sales floor as needed.
- Adheres to all Stuart Weitzman policies and procedures including Loss Prevention.
- Be brand ambassadors of Stuart Weitzman.

**The accomplished individual will possess**:

- Strong communication skills both oral and written.
- Excellent organization and attention to detail.
- Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

**The accomplished individual must have**:

- Ability to execute at a fast pace.
- Flexible and solution oriented.
- Ability to maneuver sales floor and stockroom; climbing, bending and kneeling required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

**An outstanding professional will have**:

- 1-3 years of retail experience preferred.
- High school diploma or equivalents work experience preferred.

**_Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements._**

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- **Interpersonal Savvy**: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- **Learning on the Fly**: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments

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