Medical Office Assistant

2 months ago


Burlington, Canada Burlington Urology Full time

Our downtown office is currently looking for an Administrative Assistant to help run a busy practice with our Office Manager. We are looking for someone who can provide outstanding patient interactions and multitask in a dynamic environment. This is a part time position, ideally looking for full day support on Wednesday and Thursday and a possible half day that could fluctuate between a Monday or Friday morning.

**Responsibilities**:

- Play a key role in providing administrative and clinical support in a medical office.
- Responsible for basic administrative duties such as receiving patients, answering phone calls, responding to patient’s general inquiries, informing patients of appointment details, canceling, or rescheduling patient appointments, and completing reminder calls.
- Review and update the referral systems to keep detailed records of referred patients.
- Review files and request imaging, lab tests and other medical reports.

**Qualifications**:

- Experience working in a health care environment.
- Experience with Accuro or similar EMR.
- Excellent verbal and written communication skills
- Positive, empathetic customer service attitude; sensitive to patient needs.
- Ability to use good judgment in assessing difficult situations.
- Knowledge of general office practices, procedures, and standards.

**Job Type**: Part-time
Part-time hours: 10 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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