Dispatcher / Rental Coordinator

3 weeks ago

Aldergrove, Canada Cooper Equipment Rentals Full time

**Build your Career at Cooper Equipment Rentals**

We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Dispatcher / Rental Coordinator **at our **Aldergrove, BC Pump & Power **branch.

**Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.**

**Why Work with Us? Perks**
- Competitive salary
- Excellent benefit package with premiums paid by the company
- RRSP Match
- Boots/Shoe Allowance + Safety wear
- Safety-minded organization
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

**What You’ll Be Doing**
- Duties and Responsibilities:_
- This position is not exclusive to indoors/desk work (must be prepared to be outdoors 30% or more during a workday)
- Answer telephone enquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
- Assist drivers & yard crew with selecting correct equipment, as well as providing correct directions to drivers
- Maintain and document on site inventories and communicate findings to all staff daily; strong commitment to inventory control required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
- Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.

**What You’ll Bring to the Team**
- Qualifications and Requirements:_
- Minimum 1 year of experience in the construction equipment rental industry is considered an asset.
- Well-versed knowledge of construction equipment.
- Possession of a Class 5 license with a clean or satisfactory driver’s abstract (no more than 3 demerit points) is considered an asset.
- Self-starter, very customer service oriented and works well in a team environment.
- Thrives in a fast-paced environment with strict deadlines.
- Comfortable with computers; knowledge of Systematic is an asset.

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos **cooperequipment.ca/careers**.

**Who We Are**:Operating since 1972, **Cooper Equipment Rentals** is a full-service construction equipment rental company. We specialize in the rental of compact, aerial and heavy construction equipment for the contracting community. We have grown to over 70 strategically placed branches across Canada and pride ourselves in exceptional customer service provided by our highly trained team. _**And we're growing**_

**KM - W61**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Construction: 1 year (required)

Work Location: In person

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