Automotive Service Advisor

Camp’s Automotive Repair Service
is looking for a Service Advisor to join our team

We are currently seeking an enthusiastic and results-focused individual that is positive and highly driven, with excellent multi-tasking abilities. As a family owned and operated business, we value our employees and offer opportunities for advancement.
- 2+ years of previous service management experience preferred
- Mechanical Automotive knowledge is an asset
- Excellent verbal and written communication skills, including strong listening techniques
- Strong computer skills

Key Attributes / Responsibilities
- Positive personality with a professional appearance
- Actively manage and improve on all measured performance indicators.
- Keyboard skills, thorough documentation of administrative paperwork
- Establishes and maintains good working relationships with clientele to encourage repeat and referral business.
- Self-motivated, efficient, and driven to succeed
- Effective and strong team player
- Ability to manage and motivate employees in day-to-day service workflow and daily cleaning maintenance
- Excellent time management skills
- Motivated, organized and a desire to serve the client
- Ability to analyze a problem and provide an effective solution in a fast-paced environment
- Direct and schedule activities of all team members.
- Forecast, set goals and objectives for the department.
- Ensure complete client satisfaction and handle escalated client complaints in a professional manner.
- Establish processes and standards to ensure client satisfaction and efficient operations
- Communicate diagnostic details to clients
- Other duties as required.

Valid Ontario Driver’s License, with a clean driver’s abstract.

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $15.50-$25.00 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person