Porter/receiver

**City Experiences is seeking a Porter/Receiver for our City Cruises operation in Gananoque.**

**About You**:
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

*Please note this is a seasonal/contract position*

**About the Opportunity**:
The **Porter/Receiver** efficiently receives, documents and stores all deliveries, contributes to general kitchen operations, is hospitable and cordial to coworkers and guests, and acts safely and responsibly. The Porter/Receiver will enable professional and efficient hospitality operations, be favorably viewed by supervisors and peers, and be swift and effective in the execution of assigned duties.

**Crew Benefits**:

- Complimentary Uniforms
- New Retention Bonus - up to $500.00
- Competitive Wage
- Crew Recognition Program
- Crew Events
- Global and Local Cruise Discounts
- Paid Training
- Crew Referral Program - up to $200.00 per referral

**Essential Duties & Responsibilities**:

- Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT Service System
- Receiving of all Food & Beverage and Retail items, ensuring that the products received match invoices
- Receives and unloads product from vendors
- Maintains logs and necessary paperwork with respect to receiving product and ensures proper handling of invoices and documents
- Stocks and displays product as needed
- Delivers stock to vessels prior to morning departure and restocks as needed throughout the day.
- Ability to quickly respond to changing work volume with high energy and speed
- Assists in keeping product areas clean and organized
- Performs multiple tasks at one time, while maintaining professional composure
- Advises Manager when food, beverage and/or retail stock is in need of ordering
- Receive and store food and supplies using proper food handling techniques including stock rotation and monitoring temperatures of perishable products
- Assist in cleaning and organizing of hospitality storage areas
- Maintain safety and cleanliness of kitchen and service areas; sweep and scrub floors, clean garbage cans with water, sort and remove trash - placing it in designated pickup areas
- Assist with food deliveries for catering operations
- Provide inventory delivery and support to the Ticket & Retail Department

**Requirements & Qualifications**:

- O.S.S.D. or equivalent as recognized by the Ministry of Education
- Minimum 1 year of customer service experience
- Previous cleaning experience preferred
- Smart Serve Certificate required
- Food Handler’s Certificate considered an asset
- Energetic and enthusiastic personality essential
- Ability to deal with shifting priorities
- Must have the ability to work independently and as part of a team
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Must possess a service orientation - actively looking for ways to help others
- Will work for extended periods of time without sitting
- Required to lift furniture and other heavy items up and down stairs
- Will be required to be available for work on all major holidays
- Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 60 lbs (27 kgs)
- Full G driver’s license with a clean driver’s abstract

**About Us**:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

**The RESPECT Service System** embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

**Licenses & Certifications**: Required
- Smart Serve