Housekeeping Room Attendant

4 months ago

Mississauga, Canada Hilton MississaugaMeadowvale Full time

A Housekeeping Room Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

**What will I be doing?**

As a Room Attendant, you will perform the following tasks to the highest standards:

- Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel's brand standards
- Provide excellent guest service
- Provide cleaning service of all guest rooms, meeting brand standards and exceeding guest expectations
- Anticipate guest needs and act proactively to provide an exceptional guest experience
- Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
- Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time

**What are we looking for?**

A Room Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

- Planning and organizing
- Good oral and written communication
- Good interpersonal skills
- Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
- Committed to delivering a high level of customer service
- Excellent standards of clean

It is advantageous in this position if you demonstrate the following capabilities and advantages:

- Ability to work in a team
- Excellent attention to detail
- Positive Attitude

**Hilton Team Member Perks Include**:

- Hilton Travel Discount Program
- Complimentary team member parking
- Employee Assistance Program
- Employee cafeteria with complimentary meals, beverages, snacks, provided
- Wynn Fitness Club Corporate Membership Discount

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

**Job Types**: Part-time, Permanent

**Benefits**:

- Discounted or free food
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

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